| Address: | Mudavankattil house, Konathukunnu Po, Thrissur, Kerala |
Dear Sir / Madam,
I am writing to you to raise an issue about: Clothing, shoes & accessories
The issue that I have experienced was: I have purchased the one of adidas sandals in COVID time and I have used only 10-15 times. within that the strap leather has started removing and hence within the warranty period I have raised the compliant as poor quality. After the multiple follow up the item has picked up recently and as checked with customer they have mentioned the item is not under warranty.
Today through the toll free number I have spoke with 3 engineer and all of them has disconnect call without giving the update. This is happening when iam calling
to adidas toll free support.
Please check the previous history of the order and kindly do the needful.
iam writing this because i have fed up with the your support which has provided to me. i am using multiple products adidas and this product quality was very poor. please escalate this call to your higher management and do the needful.
It occurred on: 19/03/2022
Need to initiate the refund
I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
Yours faithfully,
Mansoor MM
Order Number:[protected]
:
Mudavankattil house, Konathukunnu
Konathukunnu
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