Adidas — Received wrong product from adidas

Website:

www.adidas.com

I have received wrong product and raised a complaint for the same as well, it’s been more than a month. Still did not receive any update from adidas, I did not except this type bad experience from adidas team as its international brand.

This is how adidas cheat online customers? I have paid 3500 it's not a small amount for me. if there is a mistake from my end, I can understand but you sent wrong product, right?

My case reference number is 57967334.

Please find the order number below.
Order number: AIN02944807
Email: shravan.[protected]@outlook.com
Mobile number: [protected]