[Resolved]  Adidas — refund - cheated the second time

Website:

shop.adidas.co.in

I had ordered cricket shoes on 18th february 2020 from adidas, product number[protected] for rs. 2759 paid through net banking. I received the order on feb 20, 2020. I was not happy with the size of the product and requested a return immediately. The order was returned successfully and i have not received a refund till date. I got a call today stating we are disposing the product as it is not as per our quality check. When i checked my records i realized i have not got a refund, and saw an email, who reads emails, stating its not as per quality check. This is highly unprofessional of them to take the shoes back and not refunding me for their faulty product. I am highly disappointed with their customer service and way of handling logistics. I want a full refund for the product.