Adidas — Refund Not Settled

Address:

Plot No. 53, Sector-32, Institutional Area, Gurugram, Haryana-122001, India

My Order AIN00029070 delivered dated 25/09/2021, Later returned by me, duly acknowledged by company dated 02/10/2021. After that so may mails & phone calls from my end for refund hasn't yielded much. Even as on today 03/12/2021 I am still waiting to receive my refund.

Also please share necessary legal step up protocol for this.