Adidas — Refund of 7098 pending

Address:

Plot No. 53, Sector-32, Institutional Area, Gurugram, Haryana-122001, India

I returned 6 products in the same box back to them on 1st june'22

till now i have only received refund of 1 item

refund of 5 items is pending to a total of 7038

its been 45 days and they are not replying to my emails and customer service center hangs up calls in the middle and is not telling me the truth

for 4 products they are saying that the courier partner goofed up the tracking id and the warehouse team hasnt updated the return status of those items

from 01st june to today i have no help from them

they are keeping and using my money

they said they will check but they dont

this is fraud and cheating

i am very helpless

i want my money back

i have never experienced this with any other brand till now