Adidas — Refund of Payment still not reflected and Received

Address:DIPOLOG CITY

I have Ordered a 2 pair of Shoes last January 10, 2022, 1 arrive last January 17, 2022 and the other is CANCELLED. As per the Adidas Store they already sent a refund Last Jabuary 14, 2022. But until now Still not Reflected on my Bank Account.
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