Adidas — Refund related

Dear sir
I contact you minimum 20-25 times for my query but till date not any solution.
I am very painic and puzzled for your behaviour because your team is not helping me my problem is last 60-65 days.
But your response is not good and satisfied .
Customer how much time waiting for this type problem very bad.
If you were in my place what to do.
You are not any help to me so tell me i will try to other things like as consumer court.
I provide you all details regarding my order or you want.
So please i request you solve my query i will try finally or last time to you...

My order number is AIN00765135