Adidas — Regarding the warranty of the shoe

Address:

Plot no. 53, Institutional Area, Sector 32, Gurugram, Haryana 122018

Hii
i am ajay i ordered one pair of adidas sl20 shoe Rs5499 order id[protected] in sale and the real price of the shoe was 11999 but after using for one month the sole of the shoe start coming out which adidas claims it falls under wrannty so i contact adidas support last month on 19th october and they share the invoice details and pic of the defect but till now they didn't reach me so i call them after one week that i send all the details that u required after that they say i am registring complain on high priority in next 24 to 48 hrs we will contact you but they didn't contact me after that till now they say all the same thing