[Resolved]  Adidas — Replacement on account of manufacturing defect within 3 months of purchase

Address:

New Delhi, Delhi

I had submitted a replacement claim on 20. 07. 2014 at [protected]@adidas.com, exactly as advised by respective Store in New Delhi, India from where the article (shoes) was purchased, on account of manufacturing defect within 3 months from date of purchase. I have since provided all the details that I had with me including snapshots of defect and product level and also scan of Invoice/Bill. I have sent about 9 mails since then as a follow up of the issue. I have still not got any response as when I am going to get replacement. The claim lodged on 20.07.14, goes on as follows : This has reference to Invoice/Bill no.8525 dated 18.06.2014 for shoes (Article No. F32232) purchased from Adidas, west Wind Retails P Ltd., F-55, Select City Walk, Saket, New Delhi 110017. The lace holder provided in the center of front portion (left Foot) is tearing away from its base damaging also the net on which it is stitched. In this regard, two photographs of the Shoes exhibiting the manufacturing defect and copy of Invoice/Bill are attached herewith. I request for needful for immediate replacement, please. With regards, Ishwar C Jaiswal Cell : +91 [protected]