Adidas — Request for Return or Exchange Due to Defective Adidas Shoes sole remove automatically

Address:

Nagpur adidas poonam mall

I hope this email finds you well. I am writing to bring to your attention an issue I encountered with a recent purchase of Adidas shoes. I recently acquired a pair of [Size 11] from [Shop No 4 - Ground floor, Adidas Store, Poonam mall, Opp alankar cinema, Nagpur, Nagpur - 440010. Mobile : [protected], Telephone No : [protected] Email : adidaspoonam.[protected]@gdretail.in GSTIN : 27AAECM2713M1ZD] However, shortly after wearing them, I noticed that the sole of the shoes began to detach automatically.

As a loyal customer of Adidas products for many years, I was surprised and disappointed by this unexpected quality issue. I have always trusted in the durability and craftsmanship of Adidas footwear, which is why I am reaching out to you to seek a resolution to this matter.

I kindly request that you consider the following options:

1. Return: I would like to return the defective shoes for a full refund of the purchase price.
2. Exchange: Alternatively, I would be open to exchanging the defective shoes for a new pair of the same model or a similar style that is not prone to the same issue.

I have attached invoice and images of the shoes clearly showing the problem with the detached sole for your reference.

Please let me know the necessary steps to proceed with either a return or exchange. I appreciate your prompt attention to this matter and look forward to your swift response.

Thank you for your time and assistance.

Sincerely,
[Sanket Andeo]
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