Adidas — Return

I ordered an item from their site and initiated a return on 30th January 2022
They said they would pick the order and the delivery executive will call me but when he came to recieve the order he said his app was not working so he cannot scan the product and i will be assigned another delivery executive now no executive has been assigned and nor they are replying and the customer care never picks the call my order number is AIN00452041
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Feb 11, 2022
Updated by Aaditya2121
Still no response from anyone
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