Adidas — shoes - dragon ball z

Address:

New Delhi, Delhi, 110048

I bought a pair of dragon ball z shoe from Adidas originals - dlf promenade store on 26th oct’18 on the day of release.
I had a word with the sales guy on previous day regarding the prices and details of shoe and discounts. I was clearly informed that there is no discount or offer at this store. He claimed that they are the only original store in delhi of Adidas originals.

The next day on 27th oct I went to dlf saket and Adidas originals had same shoes and offer of rs 2000/- off on purchase of 10000/- and above. And the sales guy clearly stated that these dragon ball z shoes are included in the offer. He said no exchange or return which I agreed.

I called up the promenade store and asked what is this. He said we also hav offer but not on these shoes because we are the only store.

I refused to believe him and called up the customer care where the customer care guy said there is nothing like exclusive store at promenade but there can be different policy.

All 3 places I got different answer but nobody explained why was I not informed of offer in spite of talking in detail on phone and in person at the store.

This is purely cheating the customer that just because you bought from this location you will get discount and the other place you don’t . Even though the store in the same DLf malls and south delhi.
And Adidas people refuse to give clear answer.