Adidas — shoes size

Address:	Pune, Maharashtra, 411014
Website:	Shop. adidas. co. in

I had placed an order of addidas shoes on ur site shop. Addidas. Co. In for shoes size 12, shoes were delivered on 26th June, order no is 13541920, on wearing the shoe it was tight after walking for 5 mts my heel started to pain because of the fit... I have purchased before too size 12 from ur company, having faith in ur brand i ordered the shoe... On returning it, customer care Mr pankaj told me the shoe is used and hence refund not possible...

I request you to please look into this matter... I have not accepted the return of the shoes from ur end as its of no use to me...
Jude dsouza
Pune vimanagar
[protected]