Aditya Birla Finance — collecting bounce charges unnecessarily

Address:

560043

We are asking them, rather have mailed then several times saying we want to change our bank details for EMI and keep saying that they will send but they don't and then they ask to pay bounce charges every month though we pay before the due date through payTM. And every time we mail them they just revert saying someone will come and take the document. But till date no one has turned up instead third party person is coming and asking us to pay for the loan which we have already paid. We want to take this to consumer court for tarnishing our respect in neighbourhood.