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Aditya Birla Finance — Unauthorized charges taken on the pretext of giving personal loan.

I had applied for a personal loan of Rs.150000/- at Aditya Birla Finance. On 4.12.2020 one person Mr. Nitin Kr. Singh on behalf of Aditya Birla Finance contacted me over phone (nos. used are[protected] & [protected]) and asked for the various documents needed for taking a loan which were to be sent by WhatsApp. in the nos. given above. I did so and after that the first communication of taking certain charges for passing the loan started on 4.12.2020 with an amount of Rs.3150/- which I deposited online through net banking in their Aditya Birla Finance official SBI account no. whose last three digits are 446 as shown below in the date wise bank transaction statement details.
But till date I have not received a single penny in my given account. As on date the total amount taken by ADITYA BIRLA FINANCE on pretext of giving loans and asking me to pay these various charges (mentioning that every charge would be refunded along with the loan) have reached Rs.50K plus. Every record of my payment can be verified on your end as each amount was transferred via online net banking except one of Rs.8500/- deposited in Cash at their SBI account in e-corner. Date wise payments details done are as given below.
04-Dec-20 04-Dec-20 TO TRANSFER-INB IMPS/P2A/UA[protected]/XXXXXXX446SBIN-- UA[protected]MOADPTHMP3 TRANSFER TO 3 3, 150.00
07-Dec-20 07-Dec-20 TO TRANSFER-INB IMPS/P2A/UA[protected]/XXXXXXX446SBIN-- UA[protected]MOADQDECG2 TRANSFER TO 3 7, 600.00
07-Dec-20 07-Dec-20 TO TRANSFER-INB IMPS/P2A/UA[protected]/XXXXXXX446SBIN-- UA[protected]MOADQDUKH0 TRANSFER TO 3 9, 999.00
07-Dec-20 07-Dec-20 TO TRANSFER-INB IMPS/P2A/UA[protected]/XXXXXXX446SBIN-- UA[protected]MOADQESDV3 TRANSFER TO 3 7, 126.00
07-Dec-20 07-Dec-20 TO TRANSFER-UPI/DR/[protected]/SHASHANK/UTIB/[protected]/Payme-- TRANSFER TO[protected] 2, 000.00
Deposited in Cash at your SBI account in e-corner 8, 500.00
10-Dec-20 10-Dec-20 TO TRANSFER-INB IMPS/P2A/UA[protected]/XXXXXXX446SBIN-- UA[protected]MOADQPXZZ3 TRANSFER TO 3 12, 600.00
TOTAL 50, 975.00
And the height/limit reached, when I was told that my loan has been sanctioned and the amount is 2 lacs plus including my refund amount plus for getting the amount again I was told to deposit an amount of Rs.16500/- as NEFT charges on 18th or 20th.12.2020. I in a polite way mentioned that I do not need the loan now as the reason of taking a Loan applied in the last week of Nov.’20 is already over & now there is no use of the loan to me. Hence, I requested them to kindly return my amount of Rs.50, 975/- taken as various charges. But they directly denied and even threatened me to take the loan otherwise I will not even get my own amount back. Since then, it has been going on like this and till date they have neither given me any loan nor returned a single penny to me. I even spoke to his superior Mr. Sanjeev Kumar who also spoke on the lines of Mr. Nitin Kr. Singh.
Ma'am/ Sir, again with due regards & respect I earnestly request ADITYA BIRLA FINANCE through your portal to refund my Own Money taken as various charges on the pretext of giving loan. Keeping the above given entire ordeal starting from 4.12.2020 till date and also the amount plus time involved...can't a independent citizen of an independent democratic country ask for JUSTICE...
(People/ Officials involved Sanjeev Kumar & Nitin Kr. Singh, Contact nos. used are[protected] & [protected]).
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