[Resolved]  Aditya Birla Money — STOP making False promise in TWITTER & EMAIL and just remove the wrongfully updated late payment from CIBIL, EXPERIAN FOR OCT 2021

Ola Money PostPaid+ and ABFL has reported to CIBIL, Experian and other credit Bureaus that I have been late with the payment in the month of October 2021 by 28 Days ????!!! Is this a Joke ?

In fact I cleared my dues off way before the payment due date and have never been charged with one single late payment fee so why have ABFL/OLA POSTPAID has reported account LXW-M[protected] late by 28 days in CIBIL, EXPERIAN and across other bureaus for the month of OCTOBER 2021 ??

I have attached all payments screenshots and the CIBIL report as well to prove that I have NEVER ever been late with my payments on Ola Money postpaid+ by even 1 day let alone 28 days !!!

Why have ABFL / Ola Postpaid+ reported the account LXW-M[protected] late by 28 days in CIBIL wrongfully damaging my CIBIL score ? This is sheer carelessness on the part of whoever is responsible for the CIBIL reporting of accounts and is GROSS MISCONDUCT as me as the consumer is having to suffer for NO fault of mine & my home loan has got rejected due to this error in reporting from your end !!

This is the second time in 2021 that this has error in reporting for loan LXW-M[protected] happened, first time was in February 2021 where again a late payment was reported erroneously and then removed, pulling my CIBIL Score down for the longest time and now again in the month of October ???

Do ABFL your finance partner think CIBIL report of a consumer is a joke ? They just report FALSE INFORMATION ARBITRARILY ? THIS HAS BROUGHT DOWN MY SCORES IN CIBIL, EXPERIAN, CRIF & EQUIFAX by 30-65 points !! This is MENTAL HARRASMENT as now my home loan got rejected for this sadistic running of a company.

Do you realize this is gross Misconduct playing with the credit profile of a customer by ABFL/Ola Money postpaid+ ??

Also I cannot reach you guys over the phone so I demand a call back at once with an explanation of this wrongful reporting and error in reporting through sheer callousness !!

I DEMAND THIS WRONGFUL REPORTING OF LATE PAYMENT FOR ACCOUNT LXW-M[protected] for the month of OCTOBER 2021 REMOVED FROM CIBIL, EXPERIAN AND ALL OTHER CREDIT BUREAUS AT IMMEDIATELY AND THE ERROR TO BE RECTIFIED IMMEDIATELY, otherwise I am reporting this to the RBI - Banking ombudsman with all the proof that how ABFL / OLA POSTPAID is damaging my credit report time & again by sheer callousness and negligence !!

The DPD (Days Past Due) for the month of October 2021 should immediately be changed from "28" to "0", as "28" in the DPD section suggests that I have been late with my October payment by 28 days. I have also highlighted that in the CIBIL report itself attached in the email I have sent.

This is GROSS FINANCIAL MISCONDUCT by ABFL. REMOVE THE OCTOBER 2021 late payment immediately else I am now involving the Banking Ombudsman with all the screenshot of all the FALSE promises that OLA MONEY & ABFL has been making for a month now. Will you bring my trashed CIBIL score back up ?

AND DON’T YOU DARE SHIFT THE BLAME BACK ON OLA MONEY as BOTH OF YOU ARE EQUALLY RESPONSIBLE FOR DAMAGING a lot of people’s CIBIL, EXPERIAN & other credit profile for October 2021 and in twitter this is evident where you Ola Money & ABFL are just making FALSE promises that the Late PAYEMNT will be removed but have done NOTHING YET.
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Feb 23, 2022
Complaint marked as Resolved 
Hi, Having refreshed my CIBIl report on 22.02.2022 to MY UTTER SHOCK, HORROR & DISGUST, I found out that ABFL have ADDED BACK THE WRONGLY REPORTED LATE PAYMENT & DPD FOR THE MONTH OF OCTOBER 2021 for Ola PostPaid+ account LXW-M06419-200152672 in CIBIL & OTHER BUREAUS.I do NOT understand how & why & who ADDED BACK that WRONGLY & WRONGFULLY reported Late payment for the month of October 2021 for Ola PP+ with such great callousness to trash someone’s credit history with absolutely NO regards for the implication it might cause, that too only after a month it was removed & corrected from CIBIL & other bureaus after weeks of sending proof & mails & tweets that I never made 1 single payment late to Ola !!It took SO LONG & 100's of emails, tweets & sending proofs time & again, proving I made all my payments ON TIME for the ola postpaid account LXW-M06419-200152672 & only then the DPD of 28 days and the late payment was removed only about a month back & you guys added it back again !!!????? What the hell is this ? WHY WAS THIS DONE & BY WHO for What ?I am really shocked at the highly unprofessional dealing of CIBIL & OTHER BUREAU REPORTING both at the end of OLA PP+ & ABFL … It is appalling how someone has to go through chasing a big corporation like yours to rectify something over and over again that shouldn’t have been in the first place !! How many times will you guys be harassing me like this !! This is sheer mental harrasemnt & torture even FATER MAKING EVRY SINGLE PAYMENT ON-TIME !!ALL THE 4 credit bureaus CIBIL, EXPERIAN, CRIF & EQUIFAX have been updated with this gross wrong information that I was late with my payment by 28 days for the month of OCTOBER which is false & untrue !! So this was corrected only a month back & you guys have undone that added the late payment & DPD of "28" back for the month of October 2021 !!????? Why ????? Why & for what reason did ABFL add back the late payment that was removed after spending so much time & energy & sending all proof that never was any payment made late to Ola PP+ ?????I DEMAND IMMEDIATE REMOVAL OF THIS LATE PAYMENT & CORRECTION OF THE DPD ALONG WITH A CALL BACK FROM YOUR HIGHEST AUTHORITY EXPLAINING WHY AM I BEING HARASSED FOR NO FAULT OF MINE & an APOLOGY FOR THE SAME !!I have once again attached all the relevant documents that I was never late with ANY payments, EVER !!! & I have also ATTACHED THE LATEST CIBIL REPORT in this mail.Sudipto RayCall me on : 9903 778 888
Aditya Birla Money customer support has been notified about the posted complaint.
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