Advaith Motors — made deep scratches into car when given for service

Address:

Bangalore, Karnataka, 560101

Have given my verna vehicle for general service on 14th feb at advaith motors orr branch (Opp to intel). They taken 2 days and delivered on 15th feb evening. While taking the vehicle have seen deep scratches on doors both sides of the vehicle. Immediately asked service adviser about this, he said that "central locking issues not yet fixed and will inform you once we get it. Then will get this also done at the same time". I said ok and taken my vehicle. He called after couple of weeks and said spare part received. When i taken my vehicle there, he changed his word and said that those scratches were already there by showing some inventory papers. I have shown him the whatsapp chat also for proof. After lot of argument then they agreed to do one side and for other side they said that it was old scratch since it was rusted and might be old scratch. They asking me to pay the half charges for other side. He agreed and committed to do on that day while taking delivery. After couple of weeks he changed his word and cheating now. Had a big argument with his service manager also. But no luck. These advaith motors guys cheating the customers like this.