AEGON Religare Complaints & Reviews

My policy number is[protected] please refund my 5522 I applied for refund on Sep 11 you said it takes max 10 days but still not got any response from your side. Please consider above issue.

My number is
[protected]

I had selected AEGON Religare Life Insurance Company Ltd. for Money Back Plus Plan and I was told on Mobile conversation that Annual Premium for the Policy is Rs. 49,918/-. But I was surprised to know that my Plan Term is not annual but Half Yearly. I had conversation with Mr.Aditya Roy (Mobile No. [protected]) to deposit sum of Rs.25,500/- towards security deposit to get a sum of Rs.6,38,000/- in the month of Sep-2011. But Additional Policy was sent to me having Premium Rs.25500/-. I received a Mobile call from Mr.Rajiv Agrawal, Sr. Branch Manager, Nagpur whose mobile No. is [protected] & [protected]. I received Mobile Call from Mr. Sanjeev Sharma (Mobile nO.[protected]) for getting Pension of Rs.7624/- from March-2012 against the payment of Rs.50000/- . In this way the Company has cheated me. I request you to confirm the various phone call conversation & cancel my policy and refund me the Amount of Rs.50000/- + Rs. 25,500/- plus compensation,

Hello Help me,

Not received money back amount of Rs20,000/- against my AEGON Religare Life Insurance Company policy no.[protected], Date: of Cancellation[protected] but still not receive my money
is requested to kindly send Rs20,000/- amount cheque...

Pls let me know what's the status for my refund money i applied 9th Feb give me feed back as soon as possible

Pls let me know as soon as possible. How much time you refund my money ??????


and
(option For Company)
Company direct contact me and slow this meter refund as soon as possible my money
(AEGON Religare Life Insurance Company)

Call Me
Nilesh Patel
[protected]

Dear Sir,

I have made a payment of Rs. 10975 made towards policy February 16th and still awaiting for my premium receipt. I had tried calling the customer contact number of Aegon multiple times and in spite of waiting for 1 hour almost every day, I could not get to speak to their representative. I had even left my number for call back but no one has called me back till date.

generally, most of the insurance providers have the option to retrieve the premium payment receipt on their website only however Aegon Religare's website has no such link to download the receipt. Their customer login links never works, their contact numbers never works, they dont honor their promise of calling back their customers within 24 hours. This is the most pathetic customer service, which I have received till date. I needed the premium payment receipt for my tax purposes and still have not received anything from the company.

Please advise how can I file a complaint with their ombudsman or a local regulator.

I had taken a Life Insurance policy (Policy no.[protected] dt. 7.10.2011) of Aegon Religare Life Insurance Company Limited. The two persons who had come to get the form filled and collect the documents and cheque, Mr. Hardeep Singh (Mobile no. [protected]) and Mr. Ravi Kushwaha (Mobile no. [protected]) and who were not carrying their visiting cards at the time had advised me that, if for any reason I needed to cancel the policy I could do so within three months from the date of policy and the entire sum paid as premium would be refunded after deducting around Rs. 200 paid as stamp duty by the company. I had asked them if they could show me the draft copy of general terms and conditions which would govern the policy so that I could go through the same before filling the forms. They had replied that the company did not provide it but explained some general points which, on hindsight, suited the company to secure the policy but were incomplete. They even did not want me to fill the form myself, completed it themselves and asked me to just put my signatures. When the policy document reached me, it had a whole lot of clauses that were not made known to me at the time of filling the form. These clauses were unilateral and set by the company and some of those were not acceptable to me. The company agents/representatives had very clearly conveyed to me that I could cancel the policy, for any reason, within 3 months of the date of policy but I did not find any mention of this in the policy document.

As I have to fulfill other financial commitments, I had requested Aegon Religare to cancel the policy and refund the initial premium amount of Rs. 35,000 which I have already paid after deducting the amount paid by them as stamp duty, vide my email of December 1, 2011.

I was in for a rude shock when after delaying the matter for 1 and ½ months, M/s Aegon Religare Life Insurance Company Limited, have, vide their letter dtd. January 12, 2012 (received by me today, January 16, 2012), refused to cancel the policy.

I consider the company’s approach as restrictive and unfair trade practice. I also wish to put on record, my displeasure with the company’s unethical business practices and unprofessional attitude, more so when they are in the insurance business which requires high degree of transparency, honesty and integrity.

I have purchase Two policies from Aegon Religare life insurance Policy no is[protected]&[protected] for Rs.25000/- each Money Back Plus Plane in favour of Mrs. Alka Mukund Deshpande Dated 4th may 2011 & with all my famaily I have gone to Mumbai for 15 days within this period Courier of the company deliver the original documents in my locked house at Indore Without my knowledge. When I Come back at indore & see the document i feel that the agent of the above company have missguied me. so I want to cancelled the above both policeis but company refused because of 15 days period from delivery is over. but as per rule when I am not at house company can not deliver in locked house. I also complaints to custmer care but they also not taken Interest . I request you please cancelled my policies .I have already sent you photo copies dated 29/9/2011 but i have not get reply. my address Mrs, Alka Deshpande 32 Rambag Indore my email address is [protected]@rediffmail.com
Thanks

Last December I was enquiring for a health Policy and was interested in the hnealth policy offered by Aegon religare. Once I said that I was interested, I got ovr a dozen calls . Now yesterday I had claimed hospitalisation and treatment charges they tell me that they have prefixed amounts for various illness and surgeries and will pay a lumpsum amount as per their rates. If the expenses are more than their predefined rates, the same will have to be borne by the customer.

Anybody having plans to take their health policy , BEWARE, an abo[censored]e bunch of frauds are running this operation. You get to experience this only when you land with a treatment or surgery . Till then everything seems to be fine .Iam told by their Senior that they are also not regulated with IRDA and hence all their ground operations are done by a lousy Paramount Health Services which is absolutely unprofessional .

I have had a very bad experience and I suggest all to avoid this fraud health insurance benefit policy ..

Danny
[protected]

Respected sir,

I have worked with Aegon Religare's tide agency ARCHEE CONSULTANT at ahmedabad and that time they have committed 60% payout to the on the policy sold to the customer by our selves.this communication will also know by your relationship manager with your Aegon religare provided by you.

But till date the owner of the ARCHEE CONSULTANT is denied that the commission from the AEGON RELIGARE will not come yet and he is not giving any positive answer for the same.He is denied for any type of Commission payment which was amounting Rs.60,000.
The details of the policy:

1)POLICY NO :[protected]
NAME OF THE POLICY HOLDER :MULRAJ UDESHI
AMOUNT OF THE POLICY : 50,000

2)POLICY NO :[protected]
NAME OF THE POLICY HOLDER :MULRAJ UDESHI
AMOUNT OF THE POLICY : 50,000

so,can you give any solution as a Organisation Or Go for some legal action?

Please help me as early as possible

DEAR SIR

MY pf acc. IS ( MH/48957/2929) YET THE REFUND AMOUNT IS NOT TRANSFER IN MY SAVING BANK ACCOUNT PLS DO THE NEEDFUL ASAP.

NAME : KAMLESH RATHOD
COMPANY : AEGON RELIGARE LIC (HEAD OFFICE BASED AT MUMBAI)
POST : BUSINESS MANAGER
POSTING : AT CAPITAL OF CHHATTISGARH (RAIPUR)
OFFICE ADDRESS: 3RD FLOOR, DM PLAZA CHHOTA PARA RAIPUR(CG)
DATE OF JOINING : 22/10/2009
DATE OF LEAVING THE COMPANY: 8/12/2010
PACKAGE: 2.75 LAKHS PER ANNUM
PF DIDUCTION PER MONTH DONE BY THE COMPANY: Rs= 932/-
EMPLOYEE CODE : 3970
PF ACCONT NO. = MH/48957/2929

with regards
KAMLESH RATHOD
My Mail ID is : [protected]@yahoo .com
My con. no. is :[protected]
My abbress is : Kamlesh Rathod 12/990,
raman mandir w.no. 21
behind saraswati saw mill ,Fafadih
Raipur, chhattisgarh 492001

Dear Sir/mam I am M K TIwari i was taken a lic policy no is[protected] of Aegon religare lic co ltd.
Company manager Mr Pankaj & Mohd Aslam do change my policy money

Regards

Mahesh Kumar Tiwari

MOb --[protected]

DEAR SIR,
MY NAME IS MANISH KUMAR AGRAHARI SIR MAINE AEGON RELIGARE LIFE INSURANCE POLICY DECEMBER 2010 ME LI THI JIS KE BAD MUJHE ALAG ALAG SCHEME KE BARE ME BATA KAR MUJHSE PAISA MANGA AUR KISI BHI SCHEME KA SETTELMENT NAHI HUA.SIR MAI BAHUT PARESHAN HU MAINE KAI BAR COMPLAINT BHI KI LEKIN KOI SOLUTION NAHI NIKLA JAB BHI CONTACT KARNE KI KOSHISH KI KOI THIK SE BAT BHI NAHI KARTA MAINE MAIL BHI KIYA LEKIN KOI SAHI ANSWER NAHI MILTA.SIR MAI AB APKI HELP LENA CHAHTA HU.MAINE APNI COMPLAINT AP KO ATTACH KAR DI HAI.MERA CONTACT NO.HAI.[protected] AUR MAIL ID HAI [protected]@yahoomail.com
THANK YOU

Sir
I had lodged against a ULIP selling agent of Aegon Reliagre.
I am sending accross the complaint as well as their response.


The key issue here is not whether I get my money back or not, but the fact that:
a. company does not acknowledge the fact that their agent has misled the customer and misrepresented the features of the policy.
b. Stark unwillingness of the company to take action against the undisciplined Sales force.
c. Penalizing the same by blocking the commission etc paid out to agent for selling this policy (as it was done through fraudulent means).




The key takeaway from the kind of redressal and response I have received is that Aegon Religare company seems to be encouraging such fraudulent means and practices.


Regards

Akshaya Pandey
(A person cheated by your aegon reliagre representative)

M: [protected]





[protected][protected][protected][protected]
From: customer.[protected]@aegonreligare.com
To: [protected]@hotmail.com
Date: Tue, 21 Jun 2011 15:34:06 +0530
Subject: RE: Spam: RE: FW: Regarding Policy Number:[protected]




Dear Sir,

Thank You for writing to us at AEGON Religare Life Insurance Company Ltd.



I will like to inform you that we had sent a letter with regards to your complaint resolution at your registered mailing address on June 15, 2011.



Please find the attached soft copy of the same for your reference.



Thank you for trusting and choosing Aegon Religare Life Insurance.


Regards,

Samira Meghani

Executive-Customer Relations

AEGON Religare Life Insurance Co. Ltd.


[protected] Original Message[protected]
From: Akshaya Pandey
Received: 18/06/2011 11:37
To: Customer Care; Customer Care
Subject: RE: Spam: RE: FW: Regarding Policy Number:[protected]



Hi
Its been over 13 days since I made this complaint. I am yet to receive any update regarding the same.
If you say that you are "committed having the best customer care", then the lest can be expected is that you take some action against the fraudulant agents you people hire and provide a timely response to the customers.


Regards
akshaya



[protected][protected][protected][protected]
From: customer.[protected]@aegonreligare.com
To: [protected]@hotmail.com
Date: Tue, 7 Jun 2011 15:54:46 +0530
Subject: RE: Spam: RE: FW: Regarding Policy Number:[protected]

Dear Sir,


Thank you for bringing this to our attention. We appreciate customers who let us know when things aren’t right.



I apologize for the annoyance/inconvenience that this may have caused to you.



I will like to inform you that we have made a note of your complaint and you will receive a resolution within 10 working days.



Your complaint reference number is ARL-334598-VT40P2.



Incase of any further information required, please feel free to call us on our Toll Free number[protected] from Monday to Sunday between 08:30am till 08:30pm or write in to us at customer.[protected]@aegonreligare.com or visit our website at www.aegonreligare.com



Regards,

Samira Meghani

Executive-Customer Relations

AEGON Religare Life Insurance Co. Ltd.


[protected] Original Message[protected]
From: Akshaya Pandey
Received: 06/06/2011 18:43
To: Customer Care; Customer Care
Subject: RE: Spam: RE: FW: Regarding Policy Number:[protected]

The policy details:

Policy Number:[protected]
Name: Arun Kumar Pandey
Life Insured: Akshaya Pandey




Regards
Akshaya


[protected][protected][protected][protected]
From: customer.[protected]@aegonreligare.com
To: [protected]@hotmail.com
Date: Mon, 6 Jun 2011 18:36:36 +0530
Subject: Spam: RE: FW: Regarding Policy Number:[protected]

Dear Sir,


Thank you for bringing this to our attention. We appreciate customers who let us know when things aren’t right.



I apologize for the annoyance/inconvenience that this may have caused to you.



I will like to inform you that the policy number provided by you doesnot correspond to any policy. I request you to kindly provide us with the correct policy number so that we can assist you accordingly.



Incase of any further information required, please feel free to call us on our Toll Free number[protected] from Monday to Sunday between 08:30am till 08:30pm or write in to us at customer.[protected]@aegonreligare.com or visit our website at www.aegonreligare.com



Thank you for trusting and choosing Aegon Religare Life Insurance.

Regards,

Samira Meghani

Executive-Customer Relations

AEGON Religare Life Insurance Co. Ltd.



“We are committed to provide the best Customer Service Experience in Insurance Industry!!”

[protected] Original Message[protected]
From: [protected]@hotmail.com
Received: 04/06/2011 14:42
To: Customer Care; Customer Care
Subject: FW: Regarding Policy Number:[protected]

Policy Number:[protected]
the name of agent was Mr. Nitin Kumar kashyap


Code: 10009080


Its really pathetic to note that the online complaints form on your website also does not function properly. Really Pathetic and shameful.....






[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: customer.[protected]@aegonreligare.com
Subject: Regarding Policy Number:[protected]
Date: Sat, 4 Jun 2011 08:45:44 +0000

Sir
It is disgusting to note that Aegon Religare is relying on unscrupulous agents in order to sell its products.
While selling me the policy , the agent misrepresented the policy and falsified many of its features to me and my father:
a. He had mentioned that I need to pay the premium for only three years, however, the term of poliy mentioned in the document is 20 years.
b. He has assured me of returns of over 20% over next three years, however in the latest policy statement I have received, dated 31/03/2011, the fund value is only Rs. 14399. That is inspite of the fact that I have paid over 45, 000 as premiums for the policy.
c. He had also mentioned that i could withdraw money after 3 years at no extra charges, however, the is some penalty




considering the above I would request to take the following actions:
a. stop any commission being paid to that ( unscrupulouss/fraduster ) and recover any commission that has been paid to him.
b. Refund my money as it is the representatives of your company who have misrepresented the facts about the policy.
c. Inform me about the action taken against the agent.
d. Why I should not file the formal complaint with IRDA regarding such filthy and unethical practices.


This issue has been raised again and again, however, it seems that the companies are simply not interested in controlling such practices and in fact encourages such unethical practices by providing hefty commissions to the unscrupulous agents.
Regards
Akshaya Pandey
[protected]
(A person cheated by your organization's representative)

People from Aegon Religare fraudnetally called to tell that they are from ICICI Prudential and they would send a represntative to manage the portfolios and would gaurantee me the highest nav since the company would manage the porfolio and it would be their responsibility to get me the maximun benifit and stop the loss. The represntative also endorses what was said over call and asked for my policy details. I discussed before sharing the details and soon while talking realized he did not seem from ICICI prodential, I talked to my folio executive at ICICI and it was confirmed they did not send anyone. Please be aware of such fraud people.

sir my pf no is MH/BAN/48957/1388.I had been working with aegon religare life ins co from nov 2008 till march 2010 & then i have filled up pf form with duly signed along with cancelled cheque&send it to HO on 26/10/10&they have informed e that after submission of pf form to pf office it will take 4-5 months to settle pf amount.But till the date my pf money is nt credied in my account already8 month has gone.pls lookout this matter& inf me.my mb no is [protected].

Dear All

My Age is 62 am Retired Person.

I am totally fed up with Calls from Aegon Religare since last 15days.... Even After Telling N Number of times no to them regarding not to call me for any plans/Investments..... Then also they used keep on calling in odd hours with Misbehavior on the phone.(phone numbers are mentioned below).

Calls from[protected] /[protected] /[protected]

They are using even abusive language when I denie for plans and daily harrasing in odd hours.

Being a senior citizen I am requesting you to guide me how to get this problem solved. I would be obliged if someone can guide me in such situation.

The Aegon Religare customer service offered me an online healthcare policy and said that policy will be given in hand within 24 hrs of payment; however, it is over a week and no sign of policy handover. Repeated calls to them have been in vain where they mention they are not exactly aware of reasons for delay. Kindly help.

Regards
Girija Patil

I received a call from delhi and told me to explain about insurance cum saving scheme.
"Mr. Malhotra" told him self as a religare executive and explain the plan "MONEY BACK PLUS", in which you will pay 30000 per year.
30000 X 5 year = 150,000
@ end of 5th year you will get 235,000 rs.
and get 2.61 lac sum assured for 16 years.
@ the 4 th year you will get 10% of sum assured = 2.6 * 10% = 26000
@ the 8th year 20%= 52000
@12 th year 30% = 78000
@ the 16 year 60% = 156 000
means pay 30 thusand per yr for 5 yr and get double @ 5 year and get agian double in next 10yrs.
plan was supb.
Additionaly get 20% discount or dividend if book today thru us.
(Ab to zayada ho gaya.)
pay 1,20,000 and get 26000+ 235000+52000+78000+156000+ life cover.
they told me please faith us, we will provide written in every thing in bond.
i said ok.
after some hrs. agent comes for document collection. he said me "provide me document "
i said please tell me about ur self r u agent. "no i come only for document collection."
what is plan? "I dont know, i can call delhi they again explain the scheme."
provide me some reference (satisfied customer) ? "no i dont know"
and made call again delhi. they again suck me for 1/2 hr.
and said customer's list we could not provide.
i[censored] r not stisfy than u hv option to buy back. in 30 days."simple".
thank to my Brother "jagat" and my colleuge "Kundan" they save me. and i ask that person to go and come on monday.

now the real story behind it.

they was 3rd party agent, the have contract with company to provid 200 customers in a day.
on satday, sunday thy target to ppl, so every person from u want to confirm about "scheme" either not in office or not @ working. u have no choice to confirm from any, also u serve some discount so that in hurry u put your leg in hot water.
After some hrs. my brother friend's called me and provide me actual detail about plan "MONEY BACK PLUS". plan is
30000x5 = 150,000
@ the end of meturity (16 yrs ) u will get 2.35 lac
in between 8th 10th and 12th yrs u get 20% = 30,000 and 30,000 and 30,000

total 235000 + 90000 = 325000 in 16 yr.

Now the phone is not in existance.
Please beware of these call, do not take decesion in quick, same day if offer some discount.
"LAALCH BURI BALA HAI"

Dear Sir,

I am (Nikhil.V.P Emp No _1159, Business Manager Aegon Religare LIC Cochin) resigned[protected] and accept the resignation letter my Branch Head same day,

My Pf Ac NO : MH/48957/159
But my PF will not closed till date,i am already sent my withdrawal forms 3 times in my Head office,Every time hr people will regected some useless reasons and they will not advise how it will done correctly.June 15 Th i will sent one withdrawal form after one month iwill call to ho and enquire about my pf fund they will tell me it will not get it till date in ho,after i will take the POD number from the courier office and show them that time they will tell it will get but form will not completed, till date company will not helping me out of this problem and they will punish me like this

Please help me out of this


Nikhil V P
[protected]
Please do the needful..........
Thanks & Regards

my number is [protected] please give me all outgoing and incoming calls details...