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Agarwal Packers & Movers Complaints & Reviews

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Updated: Jul 18, 2026
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Agarwal Packers & Movers reviews & complaints page 41

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S
sidharth_ggn123
from Mumbai, Maharashtra
May 5, 2016
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Address: Gurgaon, Haryana, 122002
Website: drsindia.in

I have relocated from Hyderabad to Gurgaon. My stuff was delivered at my Gurgaon residence on 7th April. I had claimed insurance for Rs1500 which was approved in a mail dated 22nd April from Anju Bhatt (claim.[protected]@drsindia.in). I have sent my bank account details but The company is not settling the claim. Whenever I call them, they either don't answer the call or they just say it will be done the next day. I have already followed up atleast 13 times on phone and multiple mails. But they have still not initiated the settlement amount.

GC.no.- 4485956
Agarwal Packers & Movers customer support has been notified about the posted complaint.
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    Brajskint
    from Gurgaon, Haryana
    May 4, 2016
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    Address: Mumbai City, Maharashtra, 410210
    Website: www.agarwalpackers.in

    I booked my household goods from Mumbai to Kolkata through Agarwal Packers and Movers on 8th of April 2016. They committed me it will reached to Kolkata between 8-to 10 day accordingly I came to Kolkata on 18th of april and try to trace my household goods status as they committed they will contact us once it reach to Kolkata office but once I did not get any call then I followed on given no for Kolkata branch [protected] someone pick the call and given another no [protected] for enquiry .i called that no Mr. subrato pick the call and told me he will revert me in 10 min so I waited for his call but I did not get any response I called him again for asking about my shipment status again he said same wait for ten min I waited for given time line again I called him he disconnected the call . Next day again I called him he picked and same response after that he did not pic my call through my cell no approx. I tried 150 times finally I tried with other no they pick the call and same statement they said 10 min. During this time I stayed in hotel because did not received my house hold goods . then I called to company toll free no they pick and transferring my call to here and there finally someone respond my call his name was Mr. reddy he took the local person on con call and confirm I my shipment will deliver on 21st of april morning . so I followed him 21st april they send my households with lots of damage and 2 shipment got messing . again I called him but they told they don’t know about missing shipment they given me Mumbai no [protected] I called them miss Priyanka patil pick the call and ask for ten min but I did not get any response so I followed him but no satisfactory answer where is my missing part for damage inspection they provide other no [protected] Mr hanish kumar he picked the call and told me he will get back once they recive the GC no[protected] document till today they are just asking for time and my missing items are not traceable . Then I called to Mr. P.D singh he told me your shipment wrongly went to hydrabad you will get in tow days after two day agin I call him for status but this time he is using abusing language and mentally harassing .
    I updated in same on mails but I did not get any reply form Agarwal packers and movers.
    Due to this I loosed my time as well as money and my goods are damage and still no response from them. Attaching all the mail communication and relevant document I’ve call details also I tried to reach them around 500 times it’s harassing me mentally and economically it’s hampering my service also .till today no response from company .

    Kindly do the needful,
    Agarwal Packers & Movers customer support has been notified about the posted complaint.
    I booked my two boxes from Mumbai to Kerala on March 19, 2016 and it still has not reached. How am I supposed to go about this? I am back in Dubai and it is so hard to get in touch with them. They just keep giving me other numbers and lying about where my consignment is. Terrible service. I am never doing this again.
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      baptu93
      from Pune, Maharashtra
      Apr 26, 2016
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      Address: Jabalpur, Madhya Pradesh, 482005
      Website: www.agrawalpackers.co.in

      Agrawal packers and movers!
      Date: 16/04/2016.
      Jabalpur office- near nagar nigam
      Staffs:
      Dev singraha-[protected], [protected].
      Rahul-[protected].
      Gupta(Kolkata office)-[protected].
      Sanjay(Bhopal office)-[protected]
      My goods are shifting from jabalpur(Mp) to kolkata(Wb). The deal finalized by dev singraha and took all money in advance(34000/-) and promised stuff like, all the goods will be safe, truck will not get changed in between and deliver it on time, but they had not fulfilled any of the. Truck got changed in between, my few items are damaged and they deliverd the goods 4 days later. No contact number of driver was given at first after insisting dev many time, he gave me the fake number. No contact in between, no body was picking up the phone easily. Dev is the main culprit because he was controlling everything and whole company is kind of fake.
      Note: its not the main agarwal packers which works in whole asia, its local(Mp) based agrawal packers. Very bad service at both end. They also did not sent any staff for unloading.
      Agarwal Packers & Movers customer support has been notified about the posted complaint.
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        Kiran Kumar Guntamukkala
        from Mumbai, Maharashtra
        Apr 24, 2016
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        Address: Hyderabad, Andhra Pradesh, 500018
        Website: www.agarwal.in

        Hi, i have gone under a tremendous pain to follow up agarwal packers team... I approached for house hold items shifting from hyd to vijayawada on 23rd april 2016 with a gc no : 4486726... Things have come but no one has come for unpacking goods... Since morning they were telling that they are coming in half an hour... Surprisingly from afternoon no one is responding to my calls. Mr. Sandeep & mrso. Jyothi absconded & mr. Kishan from vijayawada is reckless and doesn't bother to answer calls

        The highlight is even customercare person disconnected call in the middle of the conversation [protected].

        The way this agarwal drs group connects with the customer is absolutely pathetic.
        I will be going to file a case on consumer court for refund of my amount
        Agarwal Packers & Movers customer support has been notified about the posted complaint.
        This agarwal deserve to get rating even less than 1
        Packing is worst (very bad). They had damage my almera n insurance for that but now Mr narend is talking very rude n not answering my call. Company is ford.
        I have the same experience, they are not polite and my consignment is still not delivered its delay of7 days :(
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          P
          prabinchandra
          from Bengaluru, Karnataka
          Apr 24, 2016
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          Address: 226002

          I have booked my household items and personal car i 20 up 32 cx 6328 from lucknow to guwahati on 30.03.2016. All the payments are made. The household goods are delivered. But the car is yet to deliver. It is known that the car was not send by carrier and while taking by road it was seized by police near assam border and challaned to the court. Surprisingly how it has happened beyond imagination. Several times your agency was approached by myself and my representative at lucknow. The contact person of your agency is mr. Mandol ([protected]) who sits in your office at transport nagar, lucknow[protected]. Unfortunately i am stationed at bangalore for my wifes treatment and unable to move for another few months. Your people are taking the matter seriously. Under these circumstances i hope you will expedite the matter and deliver my car at guwahati urgently. Your agency did a demage before transporting and i had to incurr rs 20000.00 for changing the steering lock also.
          Agarwal Packers & Movers customer support has been notified about the posted complaint.
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            S
            sinhaa
            from Pune, Maharashtra
            Apr 20, 2016
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            Address: Pune, Maharashtra, 411057
            Website: www.agarwalpackersapmgroup.com

            I have transported my household with Agarwal packers of APM group from Pume to Gujarat . Out of 13 box i recieved only 12 and 1 box has been mis placed by them. After doing the multiple followup no one is taking the responsbility for lost box. The mail address and phone number provided on site not working. They are not picking the call even so that i cam claim for insurance. Its been a 20 days and my box is not yet traced . It was of cost 8000 INR and i have no way to claim even as there site and mail address is also fake. Please help me to resolve this.
            Agarwal Packers & Movers customer support has been notified about the posted complaint.
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              Tejaswini Dalavi
              from Hyderabad, Telangana
              Apr 19, 2016
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              Address: 560037
              Website: www.agarwalpackers.com

              Hello Team,

              I have booked the packers movers on 16th april 2016 to movement from Bangalore to Pune.

              The Supervisor committed me for the estimated working hours for his team will be 3 hours, however the team took more than 12 hours to complete the work. which ended up missing my train to Pune and pending on accommodation for that night. hence I informed them that the payment will be done only after I get the logistic delivery.

              Please help me to solve the issue.
              Agarwal Packers & Movers customer support has been notified about the posted complaint.
              Such an irresponsible act by the supervisor, deduct the double amount of your loss.
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                S
                saurabh2593
                from Mumbai, Maharashtra
                Apr 18, 2016
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                Address: New Delhi, Delhi, 110017
                Website: www.agarwalpackers.com

                Escalation for agarwal movers and packers

                It is disheartening to see how your organization handles customer services. Till now, i had very bad experience with agarwal packers and movers which ironically holds limca book of records.

                Two major issues that i faced with your teams.

                1. I called the call center. I asked them to do a survey and give me the estimate of number of boxes and price for the household relocation. But the representative in the call center said that i have few stuff and agarwal will manage the stuff in 4 boxes.

                The team arrived to pack the stuff on 09th april 2016 and they committed that they will do everything that day itself. However, there was scarcity of the boxes as the call center guy gave the wrong estimation. Then i had to go with the agarwal packer to find more boxes. This bad service didn't stop here. There was lack of packing material that i bought myself. The loading vendor safex didn't come that day and he came the next day at 12 afternoon.

                I don't know how agarwal can charge premium by these kind of services.

                2. The car consignment wignndlh01361

                I asked the call center executive to provide me the duration it takes to deliver the car. He told me it takes 5-7 days. The driver came on time on 10th april 2016 and told me that it takes 5-7 days to deliver the vehicle.

                I called mr. Bajrangi who looks after car dispatch yesterday on 14th april 2016 and he told me that the car is still in delhi, even after 5 days of the pick up.

                I called mr. Ajay, vice president of agarwal movers and packers. He was cutting calls and not picking the calls. In the end, he asked me to call any senior and get the status. He said he won't give me the status and expedite the process.

                I called mr. Vk dixit just to know that car is on ajmer express way 6 days after pick up and he said that it will take 3 more days to deliver the vehicle.

                I am not able to understand how agarwal won limca book of records with such inconsistent information by your executives and such a bad behaviour by senior managers. Mr. Vk dixit too was cutting calls and said that he cannot take stress as he is facing heart issues.


                I mailed the heads of the company but no one is reverting. When i asked for contact details of mr. Ramesh agarwal, every one refused to give it.
                Agarwal Packers & Movers customer support has been notified about the posted complaint.
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                  A
                  Akshayb7
                  from Chennai, Tamil Nadu
                  Apr 13, 2016
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                  Address: Ahmedabad, Gujarat

                  Hi,
                  I had used Agarwal Packers & Movers to shift my house hold items from Bangalore to Ahmedabad. I got the items delivered after 20 days and that to after so much of follow up. The person from Delhi named Ravi Agarwal was very rough while talking and was not taking any responsibility for the items.They delivered my materials in a very small truck and taken additional money for downloading my stuff from truck and putting in my house. Most of my important stuff like TV, water filter etc were broken down and they said I can not do any thing about it. It was very bad experience with Agarwal Packers & Movers.
                  Agarwal Packers & Movers customer support has been notified about the posted complaint.
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                    S
                    santoshpnaik
                    from Delhi, Delhi
                    Apr 12, 2016
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                    Address: Pune, Maharashtra

                    Team agarwal packers,

                    I am santosh naik had used your service to move house hold items from ahmedabad to pune.

                    Reference ur gc no - ahmd 006032
                    Material loaded date - 1st apr'16.
                    Promise delivery - 4th apr'16 @ pune.
                    It was promised to move cargo in cube.

                    However, below is your performance

                    Actual delivery - 10th apr'16. (6 days delay)
                    It was promised to move cargo in cube. - it was not moved in cube

                    Over to it, i am surprise to see, below few items were missing during delivery.

                    1. Baby bicycle
                    2. One box - it had 6 pillows and two double bed sheets and other items.
                    3. Bike's all four indicators got damaged -- your local representative mr. Anoop had committed to arrange surveyor very next day -- he is not yet come.

                    Kindly revert on pending items on top most priority.

                    Also, due to 6 days delay in delivery - i had incurred extra expenses of rs. 9000 (@ rs. 1500/- per day) --- kindly reimburse this amount also.

                    It is my humble request to address these pain areas on top most priority.

                    You may please call me on [protected] or [protected]

                    Most important, your local representative mr. Anoop is very careless and irresponsible person. (He never come back on any of the issue even afer repetitive commitment from his end)


                    Regards,

                    Santosh naik
                    Agarwal Packers & Movers customer support has been notified about the posted complaint.
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                      S
                      somnath1.banerjee
                      from Chittur, Kerala
                      Apr 8, 2016
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                      Resolved

                      Address: Faridabad, Haryana, 201301
                      Website: www.agarwalpackers.in

                      Transported my house hold through agarwal packers & movers a drs group pvt ltd. Company with gc no. 4490403 on 01.03.2016 from paradeep, odisha to noida, up. The estimated value of house hold declared was inr 200, 000. I have paid insurance charges at rate of 3%, i.E, inr 6, 000. Also i have transport my car with estimated value of inr 1, 17, 200 from bhubaneswar to noida. Few of the costly items including my car and washing machine found severely damaged. I have already intimated them by their email, but every time i call them to send their executive for damage evaluation, they use to assure me that they will send, but have not send yet.

                      On arrival of my goods following damage is observed:
                      1. My car observed scratches and dents in few places, although few small dents are already there before transport and which was already noted in the transport car received sheet by agarwal packers & movers representative. These additional dents and scratches happens during transportation and poor handling of the car. Most importantly the car air-condition system damaged, which was handed over in working condition. The car ac system is not working, i had refill ac gas but it was drained completely due to some leakage and my rs.1100 for refill goes in vain.
                      2. My ifb front load washing machine door is damaged and the washing machine is not working as the door is not shutting and locking.
                      3. My costly dining table big glass is partly found broken also a part of wooded cone damaged due to poor packing, mishandling and inadequate vehicle size provided at paradip to bhubaneswar. Dining table chair set (6 no chair) also observed severe scratches.
                      4. Threaded nuts of one of my bed stand is missing and pulled out completely during transport, both the ok side and pulled out side snaps are enclosed.

                      Kindly help me to claim compensation against damages of my car air conditioning system, scratches and dents of car body which was not there during hand over to agarwal packers & movers and not noted in the car receipt sheet.
                      Damage compensation against my damaged front loading ifb washing machine.
                      Compensation against the damage of house hold like dining table, chairs, bed
                      Dec 2, 2016
                      Complaint marked as Resolved 
                      Sir, I am really surprised and shocked, when I have seen my complaint related to Agarwal Packers and movers is marked as resolved in the complaint status. I am struggling for justice since last 3 months in different forums of consumer complaint, but no action was taken against Agarwal Packers and Movers (a DRS group company), neither I was given justice against my damage and financial loss. Seek your help and justice. Thanks & best Regards, Somnath Banerjee
                      Agarwal Packers & Movers customer support has been notified about the posted complaint.
                      Dec 02, 2016
                      Updated by somnath1.banerjee
                      I am surprised to see that this issue which is pending since last 6 month, instead of resolving it, it is marked as resolve. I need your help to be paid my compensation against the damages.
                      Dec 02, 2016
                      Updated by somnath1.banerjee
                      Please take up with Agarwal Packers and Movers to pay my compensation against the damage of more than Rs.25000. They are playing with me by saying they will issue a cheque of Rs.8000. But till not they have issued the cheque.
                      I am following up with them since last 1 & 1/2 week, every time I am calling them, saying tomorrow they will send one surveyor. But till date no body came for damage survey.
                      Sir,
                      I am really surprised and shocked, when I have seen my complaint related to Agarwal Packers and movers is marked as resolved in the complaint status. I am struggling for justice since last 3 months in different forums of consumer complaint, but no action was taken against Agarwal Packers and Movers (a DRS group company), neither I was given justice against my damage and financial loss.

                      Seek your help and justice.

                      Thanks & best Regards,
                      Somnath Banerjee
                      Sir,
                      Till now didn't get the justice. Please help me.

                      Regards,
                      Somnath Banerjee
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                        Vetrichelvan Chakravarthi
                        from Bengaluru, Karnataka
                        Apr 6, 2016
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                        Address: 560075

                        I had survey scheduled at 6:30pm. But around 1:00pm had a call from field executive and they told that they are coming to home. Also their way of talking was not good. When i contact with branch office (Bangalore) they told that we didn't send any one.
                        Questions:
                        1. How come they come very early?
                        2. Why they are talking indecent?
                        3. If agarwal not send them then who they are? How come they know my details?
                        4. Is the data shared with agarwal can be exposed to outside?
                        5. If things go like this how come customer knows this is a genuine person or not?

                        I am requesting agarwal not to play with your customers.
                        Agarwal Packers & Movers customer support has been notified about the posted complaint.
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                          Radhey Kumar
                          from Mumbai, Maharashtra
                          Apr 3, 2016
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                          Address: New Delhi, Delhi, 110017
                          Website: www.agarwalpackers.com

                          It has been one week and I've not got any update of delivery. My BCN no- NDLH019281. I called their customer care but no body is answering my call. Please look into this.
                          Agarwal Packers & Movers customer support has been notified about the posted complaint.
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                            D
                            Devendraram
                            Apr 2, 2016
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                            Address: New Delhi, Delhi, 391740

                            Our consignment number coh002702 has left cochin for baroda on 21.3.2016.

                            I was promised 8 days delivery. But the consignment has not arrived yet. I am given a different deadline every till 2.4.2016.

                            The response of these people is extremely unprofessional.

                            The payment was made in advance. Whenever we call the company they give different answers.
                            Agarwal Packers & Movers customer support has been notified about the posted complaint.
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                              ashutosh119
                              from Mumbai, Maharashtra
                              Apr 1, 2016
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                              Address: 248001
                              Website: www.agarwalpackers.com

                              We had requested a delivery of bike from dehradun to greater noida to the company. The bike was dispatched from our place on 23rd march and was promised a delivery after 3 to 4 days. Today is the 10th day and we still don't have a clear picture where actually the bike has reached. Every single person in the company is stating a different story and i am always talking to different departments and reaching nowhere. During the time of dispatch we already had stated that we want the delivery before 2nd march in any case as no one will be available in greater noida on 2nd march to get the deliver of bike. Now it feels like it was my worst decision to send by bike through this company, no one is taking the ownership of the case now and since last 3 days we are being fobbed off by stating to wait for 24 hrs every time. I would request you to kindly look into this on urgent basis. Awaiting a response from your end.
                              Agarwal Packers & Movers customer support has been notified about the posted complaint.
                              I am Still not getting any response from the phone calls and other resources, one of your head (Mr Dheerendra Dwivedi) on email said that this G C number does not belong to their organization but when I had send him the photos of the Receipt provided to me in Dehradun, He never Replied. latest information I have is that the Bike is in UP Border Godown but they don't have orders from Delivery as of now, and those are to be given by Mr R P Singh or Mr Kuldeep Sharma, and we where provided their mobile numbers. unfortunately one of the numbers is switched off and other is not receiving the calls. Unfortunately if I dont get a POSITIVE Response in next 24 hrs i would be forced to put all this on Facebook or media what ever is possible.

                              G C number is: 4471929
                              The same is happening with me.
                              Its been months yet not getting the value of the product
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                                Saroj Shahi
                                from Kolkata, West Bengal
                                Apr 1, 2016
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                                Address: Lucknow, Uttar Pradesh, 226010
                                Website: www.agarwalpackers.com/thankyou.html

                                From: "saroj kumar shahi"
                                Sent: fri, 01 apr 2016 02:00:41
                                To: "suresh-ho", "reddisaheb", "[protected]@agarwalpackers.com"
                                Cc: "[protected]@drsindia.In", "[protected]@drsindia.In", "[protected]@drsindia.In", "[protected]@drseducation.com", "[protected]@agarwalpackers.In", "[protected]@drseducation.com", "[protected]@drsindia.In", "[protected]@drsindia.In", "[protected]@drsindia.In", "claim.[protected]@drsindia.In", "rohit.[protected]@drsindia.In", "avp.[protected]@drsindia.In", "[protected]@drsindia.In", "[protected]@drsindia.In", "[protected]@drsindia.In", "up.[protected]@drsindia.In", "[protected]@drsindia.In", "[protected]@drsindia.In", "th.[protected]@drsindia.In", "sarojshahi "
                                Subject: gc no.-4803722 & 23 (Status update needed more than 12 days)-raipur-lucknow-feedback from agarwal packers::..
                                Just to update all of you i'm yet to get arranged my hhg at my place .

                                I really don't understand which type of customer service you provide ???

                                None of you had even bothered to even call me & understand the issue.

                                Remember for me the way of customer complaint cell is already open but thought that you people will commit to customer service and don;t taste my patience.

                                Today i've get arranged the palang etc by paying my self. As it's 19th feb when my hhg moved from raipur and today is 31st march.

                                Don't worry i've all details on record whenever i've contacted to yours team either to reddisaheb or suresh ji or mr. Dalal.


                                Many of my hhg have broken which pic is with me since the unloading to getting it repacked by yours team.

                                Also my genius water ro of aquaguard is still missing which i've highlighted to all of you .

                                Hopefully anyone will be in yours organisation who is caring for customer.


                                Regards
                                Saroj kumar
                                [protected]

                                From: "saroj kumar shahi"
                                Sent: tue, 29 mar 2016 16:27:37
                                To: "suresh-ho", "reddisaheb "
                                Cc: "[protected]@drsindia.In", "[protected]@drsindia.In", "[protected]@drsindia.In", "[protected]@drseducation.com", "[protected]@agarwalpackers.In", "[protected]@drseducation.com", "[protected]@drsindia.In", "[protected]@drsindia.In", "[protected]@drsindia.In", "claim.[protected]@drsindia.In", "rohit.[protected]@drsindia.In", "avp.[protected]@drsindia.In", "[protected]@drsindia.In", "[protected]@drsindia.In", "[protected]@drsindia.In", "up.[protected]@drsindia.In", "[protected]@drsindia.In", "[protected]@drsindia.In", "th.[protected]@drsindia.In"
                                Subject: gc no.[protected]Status update needed)-raipur-lucknow-feedback from agarwal packers::..
                                In yours system anyresponsible person is there who'll understand the "real customer service"

                                As the service i received till date is pathetic. Already brifed it to reddi saheb & suresh

                                But my issue is "have i got the solution ?"

                                Yet not i've received my hhg


                                Requesting any responsible person to update me on this. As for all of yours information the paymnet received by you people on 22nd march itself.


                                Regards
                                Saroj
                                [protected]


                                From: "saroj kumar shahi"
                                Sent: mon, 28 mar 2016 19:50:11
                                To: "suresh-ho"
                                Cc: "reddi.[protected]@drsindia.In", "[protected]@drsindia.In", "[protected]@drsindia.In", "[protected]@drsindia.In", "[protected]@drseducation.com", "[protected]@agarwalpackers.In", "[protected]@drseducation.com", "[protected]@drsindia.In", "[protected]@drsindia.In", "[protected]@drsindia.In", "claim.[protected]@drsindia.In", "rohit.[protected]@drsindia.In", "avp.[protected]@drsindia.In", "[protected]@drsindia.In", "[protected]@drsindia.In", "[protected]@drsindia.In", "up.[protected]@drsindia.In", "[protected]@drsindia.In", "[protected]@drsindia.In", "th.[protected]@drsindia.In"
                                Subject: today not done-raipur-lucknow-feedback from agarwal packers::..
                                Hi suresh ji,

                                Not delivered my hhg today. What to say & expect please tell me ?

                                Even though i received my car delivery today. But that person has taken rs, 300 from me. Not an issue.

                                But requesting you people to get my hhg delivered & arranged at the earliest. It's now already 9 days .


                                Regards
                                Saroj


                                From: "suresh-ho"
                                Sent: mon, 28 mar 2016 16:28:18
                                To:,
                                Cc:, , , , , , , , , , , , , , , , , ,
                                Subject: re: yet to get -raipur-lucknow-feedback from agarwal packers::..
                                Dear sarojkumar ji,

                                As discussed with our territory manager mr neeraj on con call your material will be delivered tonight.


                                Thank you

                                Best regards
                                Suresh
                                Operation dept(Ho)
                                [protected]


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                                Subject: yet to get -raipur-lucknow-feedback from agarwal packers::..
                                To: reddi.[protected]@drsindia.In
                                Cc: [protected]@drsindia.In, [protected]@drsindia.In, [protected]@drsindia.In,
                                [protected]@drseducation.com, [protected]@agarwalpackers.In,
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                                [protected]@drsindia.In, [protected]@drsindia.In, up.[protected]@drsindia.In,
                                [protected]@drsindia.In, [protected]@drsindia.In, th.[protected]@drsindia.In
                                From: [protected]@rediffmail.com
                                Date: mon, 28 mar 2016 09:38:28 +0000
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                                It's 15.05 hours and i've yet not get my hhg.

                                Looking forward for a real time line by when i'll get my hhg arranged.

                                As today i called niraj sinha (Lucknow agarwal representative) he has told me that today it'll be get done.

                                But as it's now 15.05 hours already so don't know when will my hhg delivered and arranged.

                                Regards
                                Saroj kumar shahi
                                [protected]
                                Sent from my blackberry® smartphone from !Dea
                                From: "reddi saheb"
                                Date: sun, 27 mar 2016 10:55:22 +0530
                                To:
                                Replyto: reddi.[protected]@drsindia.In
                                Cc: ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ;
                                Subject: feedback from agarwal packers::..


                                Dear sarojkumarji,


                                "greetings of the day"

                                We wish to further state that utmost care and caution is taken to ensure the material reaches in scheduled time. Inspite of our best intentions, some times delay may happen due to bad road conditions, natural calamities or technical failure in the vehicle which is beyond our apprehensions.


                                Your hhg has been reached to lucknow, as per your convenience your goods will be delivered to your door as discussed sir...

                                Hence kindly bear up to tomorrow morning plez...

                                Kind att: neeraj sinhaji delivered the material to mr saroj kumarji as discussed and update after delivery sir...

                                Regards,
                                Reddi saheb.S,
                                Operations dept ho,
                                [protected].
                                ________________________________________________________________________________...
                                Agarwal packers & movers (An drs group company)
                                Corporate office : 201, kabra complex
                                Secunderabad - 500003 - ap - india
                                Mobile no + 91 [protected]
                                Telephone +[protected]/8820/8828
                                E mail:reddi.[protected]@drsindia.In
                                Website : - www.agarwalpackers.net.Co, www.drsindia.in
                                Agarwal Packers & Movers customer support has been notified about the posted complaint.
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                                  G
                                  Goldie Alvi
                                  from Varanasi, Uttar Pradesh
                                  Mar 30, 2016
                                  Report
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                                  Address: 560037
                                  Website: www.agarwalpackers.in/moversandpackers/agarwalpackersandmovers.aspx

                                  Dear Concern,

                                  Will request you to please help me in below matter, this is pending since a very long time with Agarwal Packers team & they are not responding to it. I was promised that I'll get a separate container in 55k for the shifting of my household material, but that never happened & my of my household material got damaged.

                                  Details are mentioned below:-

                                  This is bring it to your notice, that I have shifted my household goods from Ahmedabad to Bangalore on 19th July-15 paying 55, 000/- Rs.

                                  (It was promised to me that I will lock the container in front of my house at Ahmedabad & will open that lock once the same container is delivered to Bangalore at given address).

                                  GC Number was AHMD004832

                                  Payment was done on-line - MR/AHMD/1516/00965

                                  When my goods was delivered at my place on 7th August-15 it was not the same container (container was changed) & even my lock was missing. I have paid extra amount for doing insurance worth 2, 00, 000/- Rs (2 Lac).

                                  When I received my goods few of my material was damaged/missing/broken, the same is mentioned below:-

                                  Copper piping of my Split AC
                                  Stand of my Split AC
                                  Few dents on my Activa
                                  Godrej lock missing
                                  Shoe rack was broken

                                  This is a serious case of negligence. When same was discussed with your Bangalore executive Mr. Kumar ([protected]) he very rudely said "its not my problem, please speak to our Ahmedabad person from whom you have done this deal"...

                                  When I have contacted your Ahmedabad team M. K. Singh ([protected]), they gave me the number of Mr. Manmohan[protected]. Mr. Manmohan handled it very well & gave me assurance that he will take care of my case/complaint & requested me to call the owner's (Agarwal packers) son. So I called him & even he assured that he will do a detailed inquiry & whosoever has done this mistake will be punished.

                                  After having a discussion with owner's (Agarwal packers) son, I have again called Mr. Manmohan & told him that my goods is damaged. So he briefed Mr. Kumar to call me & take details (I have even mentioned these details on the delivery Chalan which was handed over to the unloading guys, even gave proper tip/money to them for doing neat unloading).

                                  Then Mr. Kumar called me & I gave him all details for my broken/damaged/missing goods & so he told me that I will get a call from claim department. When I got a call from claim dept. I told that person to send surveyor on weekend, which never happened. I took few follow-ups with claim settlement dept. but it was in vain.

                                  Now I'm writing this mail in a hope that someone will respond to my feedback & my claims will be settled.

                                  I have done my shifting with you guys whenever I moved from one place to another i.e. when I moved from Nagpur to Nashik, from Nashik to Ahmedabad & from Ahmedabad to Bangalore.

                                  Will request you to please look into this issue & resolve it on top priority.

                                  Goldie
                                  [protected]
                                  Agarwal Packers & Movers customer support has been notified about the posted complaint.
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                                    S
                                    soumya dipta
                                    Mar 29, 2016
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                                    Address: Kamrup Metropolitan, Assam, 781006

                                    My house holding material came from kolkata to Guwahati but in betweem transportion my almira has been damaged and this damage almira delivered in my room. I told Guwahati Spock they told me that you give the receiving with almira damage and immediately almira is return for repairing. when I was going to receiving signature with damage almira delivered in mean time your delivery boy told that almira not returne for reaparing .
                                    Request to you please repair my Almira immediately
                                    Agarwal Packers & Movers customer support has been notified about the posted complaint.
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                                      Fedupcustomer
                                      from Mumbai, Maharashtra
                                      Mar 19, 2016
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                                      Address: Mumbai City, Maharashtra, 110080
                                      Website: www.agarwalpackers.in/drs_group.htmwww.agarwalpackers.in/drs_group.html

                                      Despite repeated calls and email, no action was taken towards paying the claim for my insured household goods and car by agarwal movers and packers. Always a false committment or no reply was given. Have been fighting this since last may 2015


                                      Gmail aman sethi
                                      Claim for household goods
                                      Aman sethi sat, mar 19, 2016 at 9:11 pm
                                      To: claim.[protected]@drsindia.In
                                      Not sure how many more calls and follow up and false commitments would happen...As we had discussed i would hand over the quote from the car dealership to the person visiting- i am attaching it here since the person never came despite waiting for weeks and months. Not sure when will the resolution for both household goods and car damage claim happen

                                      On sat, jan 16, 2016 at 11:51 pm, aman sethi wrote:
                                      Despite repeated calls still there is no resolution.

                                      On sat, jan 16, 2016 at 11:50 pm, aman sethi wrote:
                                      Still waiting to hear back from you.

                                      On wed, sep 2, 2015 at 11:17 am, aman sethi wrote:
                                      Hi,

                                      Per our last discussion, a visit was planned from your end- on aug 8th, which despite repeated call reminders and messages, never happened. First of all, there was a visit which was conducted 2 months ago- after which i was told repeatedly that "we are awaiting the approval of the amount that can be reimbursed for claim settlement".

                                      Then after repeated follow up, i was told that there will be another visit again on 8th aug, which never happened and there are no updates after this. It's been more than 3.5 months now, and not on a single occasion, have i received a call or update from your end. Not sure what's the level of professionalism we follow, but despite giving in writing about the damages of the product at the time of delivery- not a single call has been made from your end. I have been following week after week but all in vain.

                                      I can't be sitting on damaged products for 3+ months awaiting your confirmation.

                                      Please advise the way forward.

                                      Regards,
                                      Amanjeet
                                      +91-[protected]

                                      On wed, jul 22, 2015 at 11:08 pm, aman sethi wrote:
                                      Hi mr. Mishra,

                                      Still awaiting your confirmation.

                                      Regards,
                                      Amanjeet
                                      +91-[protected]

                                      On tue, jul 7, 2015 at 11:15 pm, aman sethi wrote:
                                      Forwarding it again, per our discussion.


                                      [protected] forwarded message[protected]
                                      From: aman sethi
                                      Date: fri, jul 3, 2015 at 12:46 pm
                                      Subject: re: claim for household goods
                                      To: claim.[protected]@drsindia.In


                                      Mr. Mishra,

                                      It's almost 2 months now and i am still awaiting the processing of the claim and updates from you.

                                      Regards,
                                      Amanjeet

                                      On mon, jun 22, 2015 at 2:03 pm, aman sethi wrote:
                                      Hi mr. Mishra,

                                      I am still awaiting an update on this, despite our 2 separate telephonic conversations last week, wherein you had committed to close this last week itself.

                                      Regards,
                                      Amanjeet
                                      +91-[protected]


                                      [protected] forwarded message[protected]
                                      From: aman sethi
                                      Date: mon, jun 1, 2015 at 11:34 pm
                                      Subject: claim for household goods
                                      To: claim.[protected]@drsindia.In


                                      Hello mr. Mishra,

                                      Since after inspection of the damaged stuff at my house i did not hear back for a long time, i am sending you the damaged products list. Please see the attached file that has all the relevant details. I had shown these damaged items to the guy conducting the inspection.

                                      Please process this a.S.A.P. And confirm.

                                      Regards,
                                      Amanjeet
                                      +91-[protected]


                                      Quote.Pdf
                                      232k
                                      Agarwal Packers & Movers customer support has been notified about the posted complaint.
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                                        I
                                        indranilmroy
                                        from Delhi, Delhi
                                        Mar 18, 2016
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                                        Address: Rewari, Haryana, 123401

                                        I relocated from Kolkata to rewari, Haryana on 24th, February, 2016 by agarwalpackers.in. my consignment no. is 4469609. After delivery, we found all furniture and electrical goods in broken and unused condition.
                                        The goods were insured under the packers company.
                                        When we claimed, till now, nobody came. No money has been given as per our claim.
                                        Agarwal Packers & Movers customer support has been notified about the posted complaint.
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