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Agarwal Packers & Movers Complaints & Reviews

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PRIYANSHA CHANDRA
from Gurgaon, Haryana
Jun 22, 2010
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Address: Uttar Pradesh

I Rajesh Chandra transported my good from Jaipur to Lucknow. agarwal movers and packers transported my good on[protected] at 5pm from my residence in Jaipur.

154 items were transported G.C.No. 505308, out of which 12 items were brought later as a separate package.

out of those 12 items two big boxes were damaged by them due to which we have lost our valuable clothes.

besides that many of our items were found broken.
3% insurance was done with declare value of Rs2.93 lacs on a contract form to the manager DRS logistics Pvt. LTd.

we had a lost wort Rs.12000/-

we have been contacting them since last one month on these numbers.
[protected],[protected]
Mr shakti [protected]
Mr. satish [protected]
Mr.rajesh agarwal [protected] (all india customer care)
Mr. sharad pandey [protected] (lko office)
Aug 13, 2020
Complaint marked as Resolved 
i would also like to add that in spite of calling them a number of times since last two months they are not processing anything for the payments against the lost damaged goods. please take some action as soon as possible with the penalties since they already harassed us mentally.
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    Dilip Arora
    from Bengaluru, Karnataka
    Jun 12, 2010
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    Address: Delhi

    Here is my letter to their ceo

    Dear Mr. Nirmal

    As per our telecom following are the details of complaint.

    On 15th May, I shifted my household items from Bangalore to Ghaziabad through Agarwal Packers& Movers under consignment number GC 4095123. On 20th May I received call from Delhi office that my shipment has arrived and I requested them to deliver it to me on 22nd morning since it was Saturday. Further they confirmed that they will be coming at 11a.m,

    On arrival of my items I realized that it was the greatest blunder I had ever done to hire them for shipment. They initially impressed me with their "manner of talking and packing things" (Anybody will as they carry wooden & plastic boxes to suit their customer's needs!!) and promised to deliver it on time. They first arrived at 1 p.m. (late by 2 hours than their committed time) and I found that one of my cartons was missing while unloading which was later delivered to me late in the evening after much follow up.

    Only 2 people were there to unload and unpack the medium sized household items. They assured me that this will be done in 2 -3 hours but they were there at my place till 11p.m.I don't how you decide manpower requirement. They were not carrying enough equipment and they were unloading items very carelessly. To me it was like that none of them was professional and skilled and it seems that they are hiring laborers for this activity. They didn't have rope as well to shift bed and sofa to first floor of my house and around 5 p.m they managed to find nylon rope which is used generally used to hang your wet clothes.

    I had a hard time to coordinate with them and by 8 p.m. they were able to shift everything except sofa which was still in my compound. In order to get these things done I had to coordinate with Mr. Shukla, Mr. Sandeep and many more people. I even had argument with Mr. Sandeep Sharma who is handling claims and customer care of their Delhi office. I had to leave by that time because o[censored]rgent meeting and I requested them to shift the sofa inside tomorrow morning since electricity was not there and my mom was alone at home as well but it seems that I didn't matter to them and they were there till 12 p.m in the night. We were unhappy with their way of handling items therefore we told them that we won't sign any document until sofa is shifted inside tomorrow. They threaten us that they will call police when we told them they should leave our premises. None of them was polite and worst person to handle was Mr. Sandeep. They forced us to sign the papers.

    Now I would like to tell that they damaged my big leather sofa, Table, new Bike (which is 2 months old) and bed. Now I am calling them for settling my claim. They had sent a surveyor cum carpenter who tried to fix few damaged things but didn't tell us how he is going to evaluate the damage in monetary terms. To get I called up Mr. Sandeep more than 100 times but he didn't pick his phone. Several times he did switch off his phone.
    I have already forwarded you his mail showing you how is deciding the claim amount and his level of his communication. How can you claim that your company people are polite and courteous and polite when they created so much trouble for your customer?

    To address this issue I did approach Mr. John in your corporate office and nothing worked. They can give their words but when It comes to take action none of them are interested to deliver it.

    I request you to look into matter and take action against all those people involved in this specially Mr. Sandeep who doesn’t how to handle his customer and created so much trouble for us. Deficiency in their services has left me with no option but to approach you and inform my company about your services who are your corporate clients.



    Looking forward to hear from you,



    Regards,

    Dilip
    Aug 13, 2020
    Complaint marked as Resolved 
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      mjslovelyn
      from Chandigarh, Chandigarh
      Jun 11, 2010
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      Hi

      I had booked a car and house hold goods to be shipped from noida to chennai...The initial promises were very good - and acted as if they were very trustworthy...But the day the packing started,problem started. For shifting a 2bhk house, this company sent a 1 man army - just a single person to do all the packing and loading - without any common sense. Loading was over at 2.00 am - with so much agony and pain...It is more than 15 days from now, and for the past 6 days, i have been repeatedly calling them- tehy have been making false promises - like delivery will be done tomorrow....Things like that...They even have given a vehicle number - but still yet to receive...Folks in chennai - are just good for nothing - and very irritating behaviour...They are threatening - and i'm just helpless - without any clue of where really my goods are..And even worse is that...Till now, i dont have any clue and information about my car...
      Guys, is there a way to reach the md or the management executives of this well managed company? Please let me know... My phone number is [protected]
      Thanks
      Mjs lovelyn
      Aug 13, 2020
      Complaint marked as Resolved 

      Chennai Packers and Movers — Non delivery of goods from Noida to Trichy

      I booked my household luggage and my car wagon R from Noida to Trichy on 18th April 2009. But till date 13/5/2009, I have not received the same. I am going round in circles. Chennai office, Trichy office, Delhi office etc., No body is giving any responsible answer. I am desperate. I have lost nearly 5 lakhs worth goods. I do not know what to do.

      Kumar, Murali, Balaji, I am going in circles. Till date my house is empty and my car is gone. What do I do?

      Personal — irritating behaviour

      it is pitiable to say that an organization which is so proud of its services is found useless one and i am a newcomer to this organization today only i got the connection two youngmen came and finished the job of installing and went away the moment they went hardly after half an hour i was bursting into anger the way i am disturbed with regards to browsing i called the one who came for installation and gave me a small suggestion and it was less fruitful again the same problem then i called to customer care officer for more than ten times but in vain now i am mentally disturbed with this kind of humiliation so i hope before i take stern steps my installation charges of rs.500/- is paid as soon as possible and relieve me from ur decent decepting behaviour
      thanks
      I agree ... pathetic services ... there are a lot better housemoving agencies at half the cost !!!

      However, we only learn by experience...

      I'm sure a lot of other folks will not use their services after reading this...
      I had bad experience in transporting my car from Navi Mumbai to Kolkata (agarwalpackers.in)
      They used car 400/500 kms.
      They manipulated vehicle speed sensor so that milometer does not work. But fools did not know
      that it was captured by car computer. My car is a high end one.
      They took 23 days where as promise was 12/14 days.
      They handed car to me with interior and upholstry in shambles, as i[censored]sed for joyride.

      I e- maild to Mumbai and Kolkata office with no reply so far.
      GC No. is 4107046 dt.28/08/2010

      I hope now my complaint will get attention.

      Tapati Roy
      cell no. [protected]
      hi,

      hi,
      I am writing this complain when i am completely in despair and frustrated with the manner in which the Sandeep Movers and Packers have handled my bike ( BAJAJ AVENGER'S ) transportaion from New Delhi to Pune which was loaded on 30th of OCT 2010 and till date hasnt been delievered to me...Bill no given to me is ( 767) the bill date is 30th oct 2010...The contact numbers of these people are
      1) Rakesh Kataria/Rohtash kumar ([protected])------he is the guy who loaded
      2) JP Sharma----[protected]--------he claims he is the malik
      [protected][protected][protected]--PAWAN[protected]


      These two guys and everybody else is a fraud...Please community member Guide me what i can do...Even the possiblity is that my bike is either stolen...or u never know they have changed the orignol parts ...cant rule out any possiblity...Also tell me the legal route...Something must be done to stop this menace...And all others never choose this company...Never ever...Will COntacting Police help...I can go to any level to teach these guys a lesson...

      Ankit Sharma
      I think you are right because I have also checked these transportation services they are very poor services provider in packers and movers but someone suggested me aggawal goods packers as for my concern please everone go with http://www.aggarwalgoods.com

      Swati Movers & Packers — Very bad services and damages in Household Goods transportation

      I had booked a Movers & packers M/s Swati Movers & Packers from Napur, Maharashtra. Mr. Lokesh Sharma was the agent dealing with me and he promised to Deliver all my house hold Items containing 1 double Bed , 1 Washin Machine, 1 TV, 1 Almira, Kirana Bags Etc.,+12-15 cartoons. first he said that all material will be properly packed in transported in a seperate Eicher 1109 and delivered on 8th Night but after regular follow ups and his falls commitments finaly today he is deliverying the Goods. All the bxes are not properly handled and niether of them was laminated. My Double Bed is damaged with oil on it. My all boxes are damaged and lot o delay 4 days in his service and after that also he is asking for a complete payment and threaten to me and my wife. What I shall do? His mobile no. is [protected].
      Reards,

      Ritesh Gupta
      [protected]
      Govindpuri, Delhi
      EXTREMLLY IRRESPONSIBLE ATTITUDE N SERVICE

      HI.

      m wrting this complaint after doing all the efforts..i had booked drs group by spending around 40k for shifting my goods to chennai from ghaziabad on 9th of feb 2012, the guys came with lots of problems, , they were having no sense of packing and irritated us alot...i hav got my goods in chennai before time bt with lots of damages, after continuous calls one guy came to do survey of all the damages they made.but its more than 15 days dat i hav got no response from them .everyday i make calls here n there but no outcome is there.i m really very disapointed with such a poor service from agarwal packersa n movers.

      shraddha agrawal goel
      shradha.agrwl2gmail.com
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      Share:
      Last fortnight have gone thru a terrible experience with Agarwal packers. Shifted household from Bangalore to Gujarat. On opening found serious damages and expensive items broken because of most callous handling.
      On top of this, despite complaining to their owner Ramesh Agarwal...who appears to be highly arrogant person ...they do not even bother to reply. Their person has run away leaving thing in half assembled condition. They dupe customers by collecting advance money and additional charges in name of insurance and do not arrange for any survey and claim .

      Be very careful with these guys . They are no longer what they used to be. When ownership is so arrogant one should not be expecting anything positive.

      K.
      Awdhut's reply, Apr 13, 2019
      highly arrogant people, they does not bother about customers complaints.
      This is a company who making the fool of people and they taking much more amount as compare to other reallocation guys but instead of giving a services they make fools of people think Mr. Agarwal has to think that they can't survive in this competitive world I strongly recommend the person Pls. Don't allow the Agarrwal's guys to touch your Stuff because if you be the one o[censored]s then you will understud the pain of broken stuff.

      Be very careful with these fraud and cheater guys...!
      contact mr. om prakash of agarwal packers and movers @ [protected]. You better never engage agarwal as the experience has been worst for me too.
      Dear sir,

      I had booked a house hold goods to be shipped from roha TO kondapalli...the initial promises were very good - and acted as if they were very trustworthy...they packed the items very good, the Transportation and wise started the problem. With so much agony and pain...it is more than 10 days from now, and for the past 6 days, i have been repeatedly calling them- they have been making false promises - like delivery will be done tomorrow...things like that...they even have given a vehicle number - but still yet to receive...folks in vijayawada - are just good for nothing - and very irritating behaviour...they are threatening - and I'm just helpless - without any clue of where really my goods are..and even worse is that...till now, Kindly request you please take confidence on shifting duration by mail or return then only you please book the materials.

      we re facing many problems with Hyderabad Godown department and shifting department, no body is not responding.
      the initial they said very good language and speak very well like ice cream, but when you ask regarding on late delivery then cant lift your cal and no body can respond your phone calls.

      My phone number is [protected]

      Thanks
      Mr.Krishna
      Dear sir,

      I had booked a house hold goods to be shipped from roha to kondapalli... The initial promises were very good - and acted as if they were very trustworthy... They packed the items very good, the transportation and wise started the problem. With so much agony and pain... It is more than 10 days from now, and for the past 6 days, i have been repeatedly calling them - they have been making false promises - like delivery will be done tomorrow... Things like that... They even have given a vehicle number - but still yet to receive... Folks in vijayawada - are just good for nothing - and very irritating behaviour... They are threatening - and i'm just helpless - without any clue of where really my goods are.. And even worse is that... Till now, kindly request you please take confidence on shifting duration by mail or return then only you please book the materials.

      We re facing many problems with hyderabad godown department and shifting department, no body is not responding.
      The initial they said very good language and speak very well like ice cream, but when you ask regarding on late delivery then cant lift your cal and no body can respond your phone calls.

      Note : just today morning conference call taken by mr. Sharma vijayawada branch person and he enquired the materials to hyderabad person he said due to non availability of diesel the vehicles are not moving.

      Due to non availability of diesel the all vehicles are stand still comment from godown department
      Person acting - last two days to till he is commiting to me today i have to deliver you please extend your leave one more day. Every day same words repeting the hyderabad divison department.

      How we belive? Other side we blindly beliving agarwal packers and giving the business.
      The month of february my 3no collegues are ready to shift hhg materials from pune to rajamundry.
      If they ask me what i said?

      My company is transfering all engineers to rajamundry site.

      Please suggest us we belive and give to agarwal or what?


      My phone number is [protected]

      Thanks
      Mr. Krishna
      I booked santo car from chandigarh to vizag Gc no4470381 on 10th Nov15.Veh was promised on 20th Nov but recd on 27 th.I got a call to receive veh at 25 km from my house.I went there and found my veh has empty fuel tank although Rs 1000 fuel was there when veh given at chandigarh. Secondly brake was damaged and failure of break was there.No response from from ur firm when contacted. And nobody from ur firm available for any help on this.I had no option but to take brake failed veh.Also no mob of dvr was being picked up on delayed delivery.Very poor response from ur firm on this.Pl comment on this as I was left very much disappointed with such poor service.
      Worst service by Agarwal Packers and Movers especially office of Visakhapatnam and Vijayawada. Only false commitment and that too in aggressive way. Don't go for them.
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        S
        sathi18
        from Mumbai, Maharashtra
        Jun 8, 2010
        Resolved
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        Address: South 24 Parganas, West Bengal

        Sub: Consignment NO. 4068019/4068020

        I am an working in SEBI and have been recently transferred from Kolkata to Kharghar, Navi Mumbai. In this connection I have availed Agarwal Packers & Movers DRS Group’s service to pack and transport my household items from Kolkata to Mumbai. But as my goods reached Mumbai I found my computer and fridge are damaged. I had contacted Mumbai office and their insurance agents have visited for inspection. I was assured compensation from their side but for the last few days I am getting no response from them.

        Here are my details:

        Consignment No. 4068019 (Goods) dated 15/05/2010
        -do- 4068020 (Car) dated 15/05/2010

        My bill amount is Rs. 56430/- and i paid Rs.30000/-. I have to pay the remaining amount. I am ready to pay the balance payment, provided Agarwal Packers visit us and compensate for the damages of fridge and computer for which we have paid insurance coverage with Agarwal only.

        I have to submit my bills to my office for reimbursements from my office. But before that I need the matter to be settled so that I can make the balance payment.

        Kindly use your good offices to get the damaged items rectified or replaced since I have already done insurance with the Agarwal Pakcers


        Best Regards
        Satish Babu
        Aug 13, 2020
        Complaint marked as Resolved 
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          shyam kotla
          from Pune, Maharashtra
          May 25, 2010
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          Address: Bangalore, Karnataka

          I have booked my house hold items through agarwal transport on 08. 05. 2010 vide lr no 507717 from dibiyapur to bangalore with full load truck registration no up - 78 - t - 9956. Unfortunately agrwal packers has changed the truck at kanpur and sends the items through different truck as partial load from bhatia transport vide truck no up - 80 - 9012 and the house hold items unloaded at aditya godown nalmangala bangalore where as the items to be delivered as door delivery to the given address.

          In this regard daily we are enquiring the where about of truck since 12. 05. 2010 from agrawal packers mr. Rajesh mishra of kanpur and no positive response came. On 15. 05. 2010 a telephone call received from bhatia transport that the house hold items unloaded at aditya godown and collect the items on paying of rental. In belief of agarwal transport we did not responded to bhatia. On 17. 05. 2010 we went to aditya godown to cross check the items surprisingly found our items dumped in worst condition and same is informed to agrawal packers bangalore office. Agrwal packers of bangalore office arranged the truck and items were loaded in truck no ap - 29u - 7001. House hold items unloaded on 18. 05. 2010 in my residence. Till date agrwal packers not responding for the damages occured to the house hold items and cheating of transport.
          Aug 13, 2020
          Complaint marked as Resolved 

          Aditya India Packers and Movers — Non Delivery of items

          Aditya India Packers and Movers
          10, Siddhivinayak Park, Plot-21, Sector 8A Airoli Navi Mumbai
          Person Responsible:
          S.K.Joshi : 0 [protected]
          Farid : 0 [protected]

          I had 8 packages to be moved from Airoli, Navi Mumbai to my residence in Kolkata for a sum of 6000/- paid in cash on 16th of February, when the item was picked up.
          Consignment Note: 088
          Date: 16.02.2008
          Packages include 1 bed, bedding, some books, computer table.
          Farid had said that the items will be delivered within a week.

          i left Mumbai on that day and came to Kolkata expecting the items to be delivered within a week. However after repeated phone calls they sent the items through Associated Road Carriers.
          Consignement Note: W065831
          Date: 25.02.2008
          For a sum of 1590/- billed in my name though I had no part to play in it.
          I called up Mr. Joshi and he said that he cannot give me home delivery and I have to collect it from the ARC godown which is very far from my residence, though this was never a part of the deal. I asked him to arrange the home delivery from ARC but he did not do so. he asked me to take home delivery and pay the charges and he will put it into my account. I called up ARC and they said it would take 750/- but payment should be done to them first which means I had to go to their godown.
          Still I agreed and asked Mr.Joshi to deposit the amount 750/- to my account, which he did not. I have made about 100 calls to Joshi and now they are never answered. I am extremely disappointed with their service and would like to take this issue to Navi Mumbai Jurisdiction.
          mera india pack deactivet karna hai mo no [protected]

          bed linen — non delivery

          regd parcel no. A9101 booked at jaipur post office ( PIN - 320016 ) on 05 Feb 11 has not been delivered to Delhi as yet . Please track movement and inform at following address ;-
          [protected]@gmail.com
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            sriramcs
            from Hyderabad, Telangana
            May 12, 2010
            Resolved
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            My wife and I had used the services of Agarwal Packers and movers to transport goods from Hyderabad to Bengalooru. Our woes began the day they came to pack and send goods.

            * To pack a medium sized household, they sent only 2 packers. The packers arrived at 10 AM, when we had asked them to expressly come at 4 PM. They had to be sent away and they returned at 4 PM. The packing ran till 12 in the night because of the lack of adequate personnel

            * We had transported 3 glass aquariums. All three of them were brought broken to pieces in spite of their so called 'secure packing'.

            * They managed to break a dining chair besides this.

            * The moment all this was discovered, their unpacking professional dumped all of it in our hall, left their crates and packing material and went away before we could even react.

            * The bed which they had dismantled and packed is not yet assembled.

            * Multiple calls to their people seems to be of no avail. I have spoken to the local Bangalore office. the Delhhi helpline, one Mr.Pradeep who is the business head.

            We think their point of view is, the cash is in the kitty, so why bother. If so, the name should be changed form Agarwal Packers and Movers to Agarwal Breakers and Robbers.
            Aug 13, 2020
            Complaint marked as Resolved 
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              smritikochar
              from Kolkata, West Bengal
              May 4, 2010
              Resolved
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              Address: Gurgaon, Haryana

              Hello,

              We had shifted our house hold goods from Bangalore to Gurgaon and has arranged Agarwal Movers & Packers for this. My car bumper was broken and there was scratches all over the car body when it arrived in Gurgaon. Also, 3 of my cartons are still missing. One expensive lamp and few small items were broken. Also, my expensive mp3 player is missing which I think is in the lost cartons. We have been trying to register complaints with them since one month and no one has come to fix my car and find our lost goods and reimburse us for the damaged items. Its a pain to see my new car look so old because of the damage done by their reckless staff and I wish to register a complaint with the consumer court and get a legal notice sent to them.

              Pls contact me at [protected] for more details and further action.

              Regards,
              Smriti
              Aug 13, 2020
              Complaint marked as Resolved 

              Unique Packers & Movers — Damaged & Missing household goods

              My name is Rahul Jadon and I took services Unique Packer & Movers[Sahil & Sameer]) for relocating my home goods from Bangalore to Hyderabad. I thought that rather than doing it myself. lets take help from professionals and I contacted JUSTDIAL and they suggested your name as there were good reviews for your company. But I was not aware that things will be done so unprofessionally.

              I handed over the good to your guys on Tuesday last week and I was told that thing will be delivered in 24 hrs, but your company took 8 days to deliver. I scheduled everything in such a manner that the day my company accommodation will be over, my stuff will be delivered on time and I will go to my new accommodation with all stuff there. For 3 days (Sunday, Monday & Tuesday) me and my family was forced to live and sleep on bare earth and my kids don't even had a glass to drink water. And when I received the house stuff, I was amazed to see that almost 50% of stuff was unpacked, dirty & wet and few things were even broken. Tables (not packed, got in dirty condition), Bike(petrol tank was scratched), Almirah (It was bought 2 months back and was handed single piece and when received it was in 12 pieces), Broken Mirror, 2 plastic chairs (Neelkamal) & Studds helmet (missing).

              In Almirah only doors were detachable, but it is completely broken and when I asked carpainter to repair it, he also denied. I didn't opted for insurance because of the reviews on justdial. I am attaching the photographs. I am writing this email with a hope that I will be compensated for the losses.

              Chairs:- Rs 900
              Halmet:- Rs 1200
              Mirror:- Rs 800
              Almirah:- Rs 18000
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                A
                amrita_raj
                from Chandigarh, Chandigarh
                Apr 28, 2010
                Resolved
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                Address: Bangalore, Karnataka

                Agarwal packers and movers are professional just for name, they are the most unprofessional set of packers i have met. They have no means of consignment tracking, once you have sent your goods its all in the hands of the driver, to the extent the packers dn't even keep the driver's numbers. They keep blaming the customer for any issue and if a certain Mahendar Agarwal happens to be your agent for Agarwal Packers and Movers, be sure not to go ahead with it.This guy not only uses fowl language but is a complete cheat and mentally harasses the customer. The company only promises unloading and unpacking , their workers in Chennai where I got the goods to, only want money and do no work. They hardly unpacked any thing , could not remantle a single furniture piece and even after we gave Rs 50 per person for tip they asked for more.They are only professional in terms of charging, service is unreliable and people employed are third grade. This company should not be allowed to function.
                Aug 13, 2020
                Complaint marked as Resolved 

                Agrawal movers & packers — Delivery commitment not met

                1. Delivery late by 7 days
                2. Direct truck charges taken while providing only shared truck
                3. Damage of goods
                4. Storage included in charges but not used
                5. No tracking info available
                6. Pathetic complaint redressal

                aggarwal goods movers and packers — very bad service

                I have booked my house hold goods dated 13th aug'10 vide receipt no. 21099 with a confirmation that delivery will be done within 4-5 days but i have received the same after 6 days and also i have booked my CAR on same day and assured for delivery on next to two days of delivery of household goods but till date i have not received the same and also no confirmation from them even now they have stopped picking up my phone, im really worried for my CAR.
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                  namit24dec
                  from Noida, Uttar Pradesh
                  Apr 14, 2010
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                  Address: Pune, Maharashtra

                  I moved my house hold from Gurgaon to pune and for this hired Agarwal packers and movers .There service is good only till loading and taking the payment then and there after that the agony starts and they always lie .
                  Instead of 6 days commited took more than 15 days and we had no place to stay , no one ever picks the call whether its AGM or Vice president once they know your number.

                  Worth rupees thousand spent on phone calls always from my side.After that no body came to see for the damage and now there is nothing like claims because they neither pick the calls nor respond to calls. Now where to go I dont know .

                  I am a genuine Victim below are the details.

                  Namit Kumar
                  email : [protected]@gmail.com
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                    niveera
                    from Mumbai, Maharashtra
                    Apr 12, 2010
                    Resolved
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                    Address: Mumbai City, Maharashtra

                    I had booked my house hold goods and Honda Activa Scooter from Chennai to Mumbai on 4th April (GC No 245932). Your representative Mr.Bansilal (Mobile no [protected]) came and took a survey of my house. I had told him that I need the goods quickly so he had suggested me to take full truck so that the goods would reach in 4 days. I had paid Rs.26000 for the shipment.

                    I started following up with him on Thursday and kept on telling me that the goods would come and he gave me Mr.Ramesh mobile no.. I had contacted your call centre they gave me Mr.Anup Mobile no which is [protected]. They told me that it would come on 9th evening(Friday – Day 5), then Mr.Anup (Mobile no [protected]) told me that the consignment is a part truck and it would come at 10.am on 10th (Saturday – Day 6), finally the goods came at 6.00 pm after following up with Mr.Sandeep, your delivery guy..

                    I had paid Rs.26000 only for having a full truck and not part truck. I want you return my money and charge me only for part truck and not for full truck.

                    When the container came, I was shocked to see that it was a diff truck from the one which actually loaded goods at my house.. I was told by Bansilal that the same truck would come to my house.. All the carton box was stocked at a one above the other in a bad condition..

                    When I had unpacked my goods yesterday, I was shocked to find that my Honda scooter was damaged. The front part of the scooter has broken, some parts in the dining table was missing, lot of my crockery items were damaged.

                    I had chosen Agarwal packers over others, though the cost was high because I thought that you guys would do a good job, I am totally disappointed with your service.

                    I want you to pay me the balance money for the part truck and also pay me for the damage done to my goods, else I will have to take actions against your company.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    I booked Aggrawal Packers and Movers to shift my house hold from Siddharth Nagar, Borivali East to Jankalyan Nagar, Malad West. The packed all my luggage and moved them to my new place and i am still waiting for them to Unpack my belongings. I called them several times and they say They don’t have their carpenter available at the moment. Its 2 days now and my house is in complete MESS. I advice everyone not to take service from them, they are very unprofessional people with no etiquette. I have paid them all the amount on time. Now they have even stopped responding to my call.

                    Deepak
                    yes i agree-we had similar experience...dont go for agarwal packers
                    While relocating my house hold items from Gurgaon to Bangalore from AGARWAL PACKER AND MOVERS, my washing machine and invertor's battery was completely damaged. I am totally depressed by the service provided to me. I lost my two valuable items while relocation. I request someone PLZ reply me the procedure to resolve my issue.
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                      Surinder Singh Kamboj
                      from Hyderabad, Telangana
                      Apr 8, 2010
                      Resolved
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                      Address: West Bengal

                      I had booked my house hold items to be transferred from Chandigarh to Kolkata.

                      I had fallen to the big name of Agarwal Packers & Movers & shortlisted their service to do the needful.
                      I was allured by the false advertisement by Agarwal Packers in their web site.
                      I had no idea how bad I was going to be treated.

                      First of all my major furniture items were recd in broken condition and worst of all my mattress was misplaced altogether.

                      Upon conforming the concerned person incharge of the items recd in broken condition, they were totally indifferent and just kept on saying that the person from customer complaints deptt will visit to access the demage. But none of the guys have come even after repeated reminders.

                      Of the item which was lost in transit, they claimed to have found the item & it was promised that the same will be delivered in one days time. Same is nto recd even after 5 days of repeated reminders.

                      The items broken / misplaced are listed as below:
                      * Sofa main 3 seater (totally broken beyond use) --- Rs. 30000/-
                      * Dining Table (totally demaged beyond use) --- Rs. 7000/-
                      * Spring Mattress (size double bed) - Lost in transit --- Rs. 28000/-
                      * Centre table (demaged) - Cost of repair --- Rs. 4000/-

                      Our refrigerator got saved since we had kept the original packing with us which came handy at the time of trnasfer. But even that had very hard beating which was visible from the condition of the packaging material.

                      Some glass crockery got broken as well but that is not worth the price to be mentioned or claimed about.

                      Over all the experience was a harrowing one.

                      These people claim to be the no 1 packers & movers in the country, but they are the [censored]iest ones.
                      To my utter surprise they dont have any customer complaint no or any such link posted on their web site. The only people dealing with the complaints are the local guys who are not even competent for the job. They dont even have the curtesy enough to keep the word they give to the client.

                      The worst thing which came to light after having discussions with them was that our items after packing were loaded on a truck which unloaded it at one of their local godown in Chandigarh.
                      From there another truck carried our goods alongwith goods from another household and were unloaded at another godown in Kolkata. There after another truck carried our goods to be delivered at our house.

                      Any one can imagine how beautifully the goods were handeled in all these transfers that most valuable ones got demaged.

                      In the process they even violated the promise they made that our goods will be transferred separately and no other goods will be carried alongside our goods.

                      I would urge all not to book your cherished house hold items through Agarwal Packers even if they are the last ones on the planet.

                      They are so worthless that they dont even know how to carry wooden items & how to carry steel or glass items.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        A
                        Anurag Singal
                        from Bhubaneshwar, Odisha
                        Mar 20, 2010
                        Resolved
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                        Resolved

                        Below is the complete mail trail of my claim issue ...

                        Mr Sandeep arange claim cheque for Mr anurag singal amount Rs 2950/-

                        Regards
                        JOHNBABU
                        ----- Original Message -----
                        From: Anurag Singal (Distribution Sales/TVS-E)
                        To: [protected]@agarwalpackers.in
                        Cc: [protected]@indiatimes.com ; CustomerSupport
                        Sent: Wednesday, March 17, 2010 12:25 PM
                        Subject: RE: Damage of house-hold item from BBSR to Delhi


                        No response till date …



                        Mr. John Babu comes again with the same story that he will call me back /// he has already told Mr.Sandip in Delhi to pay /// Mr. Sandip is answering he has not received anything & he is not aware of anything ///



                        Mr. John stop making fool of others & do the needful work for which u r there with such a big brand name /// don’t spoil others time & temper …/// I am



                        This mail is just to make the picture clear who are managing some top leading company in INDIA / for INDIA.

                        Thanks, Anurag Singal

                        TVS Electronics Limited | 203, 2nd Floor | Deenar Bhawan| 44, Nehru Place| New Delhi 11 00 19| INDIA
                        Mobile: +[protected] | Email: anurag.[protected]@tvs-e.in


                        From: Anurag Singal (Distribution Sales/TVS-E)
                        Sent: Tuesday, March 02, 2010 1:25 PM
                        To: '[protected]@agarwalpackers.in'
                        Cc: '[protected]@indiatimes.com'; 'CustomerSupport'
                        Subject: RE: Damage of house-hold item from BBSR to Delhi



                        To,

                        Dear CC Head,

                        Agarwal Packers,



                        Dear Sir,



                        This is going to be EIGHT MONTHS (8 months) I have not received my claims.



                        The below is the complete mail trail …



                        I am regularly chasing / calling Mr. John Babu (M –[protected] in Hyderabad & Mr.Sandip (M – [protected]) in delhi for the same & most of the time they did not picked up my call Or if they picked up, response is as usual that they will call me back with final status within 1 or 2 hours but that since last 6 months that hours never comes.



                        This mail is just to make the picture clear who are managing some top leading company in INDIA / for INDIA.



                        Anurag Singal

                        TVS Electronics Limited | 203, 2nd Floor | Deenar Bhawan| 44, Nehru Place| New Delhi 11 00 19| INDIA
                        Mobile: +[protected] | Email: anurag.[protected]@tvs-e.in

                        Dear Deepak Ji,



                        After a long long chase with Agarwal Packers & ur visit after a month of receiving the material regarding survey of my damage household items.

                        Find below the complete mail trail & attached estimate for Double Bed repair & polish & bill of floor mattress (Kalin).



                        Before your visit/survey some of the below items which I repaired -



                        1. Double Bed - Estimate attached.



                        2. Bed Mattress - I asked one local shopkeeper. He is ready to exchange with a extra payment Rs.2500/- (Size 6 X 4) i.e. near about 50% of my mattress cost.



                        3. Floor Mattress (Kaalin) - Bill attached-



                        4. Freeze LG - Repaired @ Rs.400/-.



                        5. Washing Machine - Repaired @ Rs.550/-.



                        You are requested to do the needful solutions at the earliest.



                        Thanks & Regards

                        Anurag Singal, TVS Electronics, ASM - Delhi, M - 0 [protected]

                        Complain / Problem, Pls Contact below -

                        Toll Free Nos BSNL[protected]

                        Reliance - your local std code + 3030 1717 ,

                        From: Anurag Singal (Distribution Sales/TVS-E)
                        Sent: Tuesday, August 25, 2009 7:51 PM
                        To: [protected]@agarwalpackers.in
                        Subject: Damage of house-hold item from BBSR to Delhi

                        Dear John,



                        Further to the conversation had with you regarding damage of my household items during transfer from Bhubaneswar to Delhi.

                        I have booked the same on 11/07/09 & received on 22/07/09 GC No. - 4014126. I told / saw all the Items to the people who came for down loading.

                        They told me that Mr.Sandeep will call & come for inspection & all. Mr.Sandeep came & inspect the same & told me that this case has been forwarded to Insurance Company & you are taking care for the same.



                        But till date no phone / no visit from any of the insurance company ...



                        Find below the details of my damage household items -



                        1. Double Bed - Scratches / Damage on Head side / Ply came out.

                        I asked the local carpenter to make it ok. The charges he told is Rs.4000/-



                        2. Bed Matress - Totally damage from both the side. The Foam & Core inside got dislocated. No one will able to sleep on that. Cost Rs.4500/-



                        3. Floor Matress (Kaalin) - Totally damage. This was simply loaded. Not even packed. Cost Rs.1500/-



                        4. Freeze LG - Inside Door Broken. Dont know the cost. Have to check with the company OR Locally.



                        5. Washing Machine - Plastic band broken / Damage on body too. Dont know the cost. Have to check with the company OR Locally.



                        This time the service was very much poor as per the standard/BRAND NAME of AGARWAL PACKER & MOVERS.



                        PLS HELP ME & DO THE NEEDFUL SOLUTION AT THE EARLIEST.



                        Thanks & Regards

                        Anurag Singal, TVS Electronics, ASM - Delhi, M - 0 [protected]

                        Complain / Problem, Pls Contact below -

                        Toll Free Nos BSNL[protected]

                        Reliance - your local std code + 3030 1717 ,
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Agarwal movers and packers sucks!
                        Agarwal packers is not professionals, they are very negligent while doing the moving. See below my comments and experience

                        -- They usually charge higher (at least 25% from others).
                        -- You will find lot of broken items when you receive the delivery.
                        -- Be very careful to check AC & Refrigerator, which has compressor. I found them broken at time of receipt and had to pay from my pocket to get those fixed and serviced after delivery.
                        -- Check your furniture, which you bought readymade. These furnitures are not very sturdy and Agarwal packers don't take care of this properly even after knowing about this.

                        -- Agarwal packers usually send a carpenter, which will try to fix the broken things. Even though you are not satisfied with fixed item, Agarwal packers don't listen and considers those as good.
                        continuing my last post...

                        -- Agarwal packers have some nexus with insurance and they try to assess damage to bare minimum. They don't pay even the insured amount, even though you have insured those items.

                        -- Be very careful at time of giving value to insured items, this is given smallest of attention at time of moving.
                        >> Don't add any value for used cloth and used books or things like that which are not very important.
                        >> Identify high cost items specifically and put the appropriate value. Don't try to depreciate the value
                        >> Identify items, which are easy to break and put the appropriate value. Don't try to depreciate the value.

                        -- Out of turn advise, but very important. DONOT pay whole amount in advance or in post-dated checks. They will try to pressurize but make sure you don't give up. Don'y pay full amount at time of delivery also, wait for settlement or ask them to take money from your settlement. This is your defence.

                        -- Packers and Unpackers will ask tips at time of loading as though they are not paid. Be very careful and upfront from your packer executive to make it clear. You will easily shell out[protected]/- in this also
                        I have Booked my Luggage from Kolkata to wadi via Agrawal Packer and Movers total 42 Packages on 17th October 2010 from Kolkata to Wadi .
                        My luggage has reached in broken condition on 1st Nov at wadi . They have requested that the Damage to the Kolkata office Phone No [protected] and Their National Claim Officer Mr Wadhwa at Phone number : [protected] at Delhi .
                        There is Damage of My Aquaguard RO Filter, its Motor starter got damaged and My LG Frnt Loading Washing Machine also got damaged .There are other items i.e Mixer and Crockory got damaged . Once split AC has also got damaged .
                        There are no body came at the luggage delivered address i.e Acc Cement Colony Wadi for accessing the damage and sattling the claim .
                        I have requested several times to Mr Wadhwa in Delhi and Mr Praveen / Bachchan at Hyderabad office but every time they ignored the complain .
                        Thes damaged has happend basically due to improper packing as notice by the LG service engineer and Aquaguard Service Engineer .
                        I ssek your Kind intervention in addressing my problem and sattling the claim .
                        With Kind Regards
                        Raj Kumar Pandey
                        Quater No SSQ18
                        ACC Cement Colony, Wadi
                        Dist Gulberga
                        Karnatka
                        E Mail : [protected]@yahoo.com.au
                        Phone :[protected]
                        We disagree with the about the cimment, because my name is Sudip Gupta i shifted my house hold goods from Jalandhar to Patna through agarwal packers and movers.

                        They have packed well and delovered the goods as per the schedule, and the behaviour of the entire staff is so good.

                        And they have used Wooden crates for all the electronic items and they have delivered the goods in good condition.

                        We appriciate their centralized customer care department tracking team which is located at their head office based at Secunderabad is so good they have informed us the status of the goods time to time .

                        We strongly recomend to use Agarwal packers and movers for any relocation needs, we advised our friends also to use the services and they have also used and they also very happy with the services provided by them.
                        Hi,

                        I have shifted my household things from New Delhi to Bhubaneswar in the month of May 2014.I had total 35 Items in that.They had delivered my almira totally in damaged condition and till now noone from DSR group come to my house to repair the same as I have already done the insurance for my goods. I have followed with the team so many times., Till now Nobody came and repaired the same.
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                          A
                          Arvind Ahuja
                          from Mumbai, Maharashtra
                          Feb 25, 2010
                          Resolved
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                          Resolved

                          Unprofessional

                          Cheats

                          Booked my car lorry receipt no. 231707 dt[protected] from mumbai to chennai delivery promised feb 25

                          Not reached

                          Spent 5 hours trying to get the ststus

                          They
                          Are not able to promise even now when it will reach

                          Beware - sanjeev talgaonkar who has posted a positive comment here i stheir employee - a dgm or an agm, and i spoke to him - and he took two hours and 3 - 4 phone calls to respond and that also - gave me a chennai number which is available anyway on their website and asked me to speak there

                          So - bootomline is these guys don’t care
                          They talk big
                          But performance is not even 1 % of the promise

                          They are cheats

                          Arvind ahuja
                          [protected]@hotmail.com
                          [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            R
                            Rakesh Kumar Goyal
                            from Bengaluru, Karnataka
                            Dec 23, 2009
                            Resolved
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                            Resolved

                            Damage due poor packing, transportation, transshipment and labour.

                            This is to inform all concern that severe damages were caused to our household items when transported by Agarwal Packers from Panchkula to Bangalore. The quality of the packers & movers service thus provided can be judged by the extent of damage.

                            The damaged household items speaks of care taken by Agarwal Packers while packing, during transportation, shifting etc.

                            We were allured by the false advertisement by Agarwal Packers in their web site. Thus in spite their quotation was approx. 1.4 times the market rate we opted for their service. But our faith in Agarwal Packers shattered after receiving many items in damaged condition.

                            Although the carpenter was sent to repair broken / damaged items, but he could not repair as the damage was very high.

                            The damaged items also speaks of rough handling and poor quality of packing and shifting and irresponsible attitude of Agarwal Packers staff. Above said ill treatment to the goods thus transported also indicate shortening the life of household items presently seems to be intact.

                            Following is the list damages agreed by Carpenter which he could not do any thing:

                            1. Damage to paint & sunmica of study table.
                            2. Invertor stand cracks
                            3. Damage in fully automatic washing machine.
                            4. Damage in inventor and its battery
                            5. Geyser pipe damaged.
                            6. Damage of Godrej Almirah
                            7. Top of side table damaged.
                            8. Motor cycle body damaged
                            9. Motor cycle stand damaged
                            10. Motor cycle silencer damaged.
                            11. Activa – lot of scratches on body
                            12. Active cracks in front side
                            13. Refrigerator wheel/ legs damage.
                            14. Scratches on sun mica of side board
                            15. Sprout maker broken
                            16. Sunmica of side board broken
                            17. Lord Krishna show piece broken
                            18. Sunmica of Diwan broken
                            19. 2 Steel pcs of steel rack – utensils missing.
                            20. Radha Krishna painting broken from side
                            21. Small chanting box broken.

                            In addition to above, there are other loses also which we are noticing when we are opening the packets.

                            As per informal information given to us it all happen due to mishandling of items at Hyderabad. In Hyderabad Aggarwal Movers changed the truck without any intimation to us.

                            Further while, unloading goods, the labour was totally untrained and atleast not less than 10 packets were slipped from their hands and damage of goods. It includes Alter (temple), photos of Shri Radha Krishna, refrigerator. For unloading labour demanded for tip also. Without tip, they were not ready to go.

                            A number of calls are made to their Bangalore office but it is not being attended properly.
                            More than two months are over, but nothing has been done by Bangalore office. Even, nobody has come to see the loss caused to us and religious faith.

                            We hope some body at senior level will look into the matter and assess the loss.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            hi,

                            hi,
                            I am writing this complain when i am completely in despair and frustrated with the manner in which the Sandeep Movers and Packers have handled my bike ( BAJAJ AVENGER'S ) transportaion from New Delhi to Pune which was loaded on 30th of OCT 2010 and till date hasnt been delievered to me...Bill no given to me is ( 767) the bill date is 30th oct 2010...The contact numbers of these people are
                            1) Rakesh Kataria/Rohtash kumar ([protected])------he is the guy who loaded
                            2) JP Sharma----[protected]--------he claims he is the malik[protected]
                            [protected][protected][protected]--PAWAN[protected]


                            These two guys and everybody else is a fraud...Please community member Guide me what i can do...Even the possiblity is that my bike is either stolen...or u never know they have changed the orignol parts ...cant rule out any possiblity...Also tell me the legal route...Something must be done to stop this menace...And all others never choose this company...Never ever...Will COntacting Police help...I can go to any level to teach these guys a lesson...

                            Ankit
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                              V
                              Vishal
                              from Delhi, Delhi
                              Dec 23, 2009
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                              I believe only place where ine has to pay in advance and then avail service apart from Schools & hospitals is Agarwal Packers. I relocated from Bangalore to Gurgaon and was made to pay upfront entire bill amount. On receipt of goods in gurgaon, they came and left the boxes in the house and took the signatures on POD that all material delivered. (At that time it is not at all possible to open 50 + items to see all is well). Same day we found the water inlet pipe of washing machine was broken from the connector and whole thing had to be replaced (purely because the packers employee rather than unscrewing it pulled the same while packing at bangalore). I had to find the Whirlpool service centre on the day 1 of my stay in a new city and get a new piece. I registered a campaint with Agarwal packers to refund Rs. 950, which i paid for the full component (forget about the agony). I was promised politely that i will be sent a cheque on the same soon. It is almost 10 months and i cheque is still not issued & recieved. Thankfully it was a small damage, what will happen it the damage is big. Beware when you deal with Agarwal Packers & movers. ISO certification seems more like a marketing gimmick.
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                S
                                Suman Mukherjee
                                from Hyderabad, Telangana
                                Dec 2, 2009
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                                I had sent household goods from Bhopal to Kolkata through Agarwal Movers and Packers. The first consignment comprising of 8 packs was sent on 21st Nov'09 and the second one on 28th Nov'09. For the first consignment I was told that it will be delivered by 1st Dec'09 and for the second consignment it would be delivered by 5th Dec'09.

                                As of now I have come to know that the first consignment will now reach on 6th Dec'09 and the second one has just left Bhopal today (2nd Dec'09) I am travelling to Singapore on 7th Dec'09 and I had made it clear with the Bhopal office that I need the consignments at least 5 days before my departure to Singapore. I have paid Rs. 14000 already and this is what I get.

                                I know that nothing will come up after writing this complaint. This is how most things in my country works!!
                                However I still have hope that I will get justice.

                                1. First Consignment GC no.-:207388
                                2. Second Consignment GC no.-:207399
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Hello Mr, i have gone thru your complaint against this Agarwal packers and movers, Did you do anything about it, lodge a police complaint or any such legal action, See i am also undergoing this same trauma of my luggage being damaged and no responsibility or anything coming from their side, but i am lodging a police complaint and have also sent a legal notice.We must definitely take up such things seriously the only if everyone complaints, will these guys have to do something about it.But if we keep sitting only thinking that nothing will happen, then definitly we are making our own fate.So i pls request you to do something about it .Thanks . Mrs Narayana, probably together we can make the change
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                                  E
                                  eklavya bhargava
                                  from Bengaluru, Karnataka
                                  Nov 12, 2009
                                  Resolved
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                                  i had booked my Wagon-r with agrawal packers and movers gwalior for transport it to bangalore at the time of quoting and booking they assured me that they will deliver it within 10 days. after lapse of delivery period i asked over phone to its delhi office gwalior office and bangalore office about location and delivery date of my vehicle but nobody gave me right answer they all were trying to fool me.
                                  one person told me it is in INDORE, second told me that it is crossing mumbai , third person informed me that i will recieve it in evening but so many evening passed but my waitng period for consignment still going on. yesterday which was 11nov i again called them and one MR sanjeev khare told me that it is still lying in DELHI, same time mr balveer told me that it has crossed INDORE. I dont know who is correct and whether i will recieve my vehicle in good condition or not.
                                  I have realy got frustreted by these people i m not alone but numbers of other too suffering from there service believe me see there review in mouthshut.com
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    N
                                    Nilesh Shah
                                    Nov 10, 2009
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                                    We had transported our household goods on 29.10.2009 from a reputed transporter - DRS Agarwal Packers and Movers from Bangalore to Vadodara. It reached on 3rd Nov and had substantial damage to various items (more than 25 items damaged) total packages transported 123.

                                    The damage is worth more than Rs 35000.00. Now, The company person in Vadodara is everyday telling one thing - I have sent to HO, awaiting reply. Made an online complaint about the same, no reponse or acknowledgement of the complaint. Online system does not generate any numbers to record or ref for future.

                                    Even spoke to Mr. Agarwal their MD, he said, people in RO are making a story and they should settle.

                                    This seems to be an unprofessional approach from such a reputed company. They take insurance money and advance for consignment. However, they do not keep upto their promises.

                                    Nilesh Shah
                                    [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    121212
                                    My self Assis nehra, transfered from lucknow to ahmedabad, and i choosed Agarwalpackers and movers for shifting.

                                    1. They came on time for packing as comited by them.

                                    2. They have used wooden creates for all of our electronic items

                                    3. they packed pooja items first and delivered the same first

                                    4. They guided for admission of our kids at un known place

                                    5. And at last their custormer team based at their head office at Secunderabad is so good, and have informed us the status of the goods time to time.

                                    And their behaviour is so good. We strongly recome them for home shifting when ever you needed
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                                      A
                                      Ashish Mittal
                                      from Bengaluru, Karnataka
                                      Sep 4, 2009
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                                      Hi, i am working with ibm india pvt. Ltd. Got company transfer from gurgaon (Haryana) to chennai.
                                      As usual i booked all my household items thru agarwal movers & packers as i found they are the no - 1 service provider.

                                      When they delievered my things at chennai i found that some of my household items are in damage condition. I told the same to the people who all came for downloading. I also write a note of all my damages on the backside of the receiving papers. I was very much unhappy to see my damage household items & really surprise to feel that even agarwal packers and movers gaves such a wrost service. I made this complain / call to all head & tail in agarwal packers and movers told them the entire story but no one is responding even after one month, till date. Day to day i am chashing them but there is no response / call back from there side. I called everyone in chennai surender mishra / omprakash / narendra goyal.

                                      But till date no responce from any of them. I called surendra more then 20 times but he never picked up the phone.

                                      I request agarwal packers and movers higher authorities to kindly help me out in this regard. My contact nos is - 0 [protected]

                                      Thanks in advance
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Hi, I am working with TVS Electronics LTD. got company transper from bhubaneswar (Orissa) to Delhi.
                                      As usual I booked all my household items thru Agarwal Movers & Packers as I found they are the No-1 service provider for the same. I booked the same on 11/07/08 & after a long waiting period I received it on 23/08/09.

                                      While downloading I found that some of my household items are in damage condition. I told the same to the people who all came for downloading. I also write a note of all my damages on the backside of the receiving papers. I was very much unhappy to see my damage household items & really surprise to feel that even Agarwal Packers and Movers gaves such a wrost service. I made this complain / call to all head & tail in Agarwal Packers and Movers told them the entire story but no one is responding till date. Day to day I am chashing them but there is no response / call back from there side. I called everyone like from BBSR to Delhi Pravin/Prithvi/Sandip/Srini/Salil/ even Mr. H P singh.

                                      BUT TILL DATE NO RESPONCE FROM ANY OF THEM.

                                      I request Agarwal Packers and Movers higher authorities to kindly help me in this regard. My Contact Nos is - 0 [protected]..

                                      Thanks in Advance
                                      They broke my Microwave Oven and all crockery. Now I am chasing them and they are moving round and round. Nobody responds..
                                      Very true and i had personally talked to each and every person named here.All are frauds and dont even pick up the calls.
                                      Even worse, they switch off their phones if you call them twice.
                                      their helpline number also stops working if you call them more than once after you have made the payments.
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                                        D
                                        Durga Prasad Satapathy
                                        from Pune, Maharashtra
                                        Jul 7, 2009
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                                        Sub : Regard mishandling of household goods booked from Kolkata Vide GC no.4003187 & 4003188


                                        This is to inform you that the above consignment was booked by self from Kolkata to Mumabi on 20th May’09 vide the consignment no. mentioned above. On receipt of the same it was sad to notice that most of the cartons were damaged and the same was immediately informed to their Mumabi as well as Kolkata office. Upon unpacking following goods were found in damaged condition and the same have been certified by their supervisor.
                                        Approx. Cost
                                        1. 3 plates and one serving bowel of the dining set were broken. :Rs. 800.00
                                        2. 8 borosil glasses and serving dishes were broken :Rs. 800.00
                                        3 pcs of table tea table glasses were broken :Rs.500.00
                                        4. All show pieces were either broken or partially damaged :Rs.1000.00
                                        5. One window A/c Gas pipe connecting to the condenser coil was
                                        broken leading to total gas leakage & complete damage of the AC unit. :Rs.10, 000.00
                                        6. Amplifier cord of the CAR broken at the connecting end of Woofer. :Rs.2800.00
                                        7. Front left side Mud flap and the front bumper of the car found broken. :Rs. 5000.00
                                        8. Refrigerator not working :Rs.7500.00

                                        After several reminders over phone & email their insurance surveyer appeared almost after 4 weeks i.e on 20th June’09 and taken a note of all the thing after having physical verification of the same. Since then I have been in continuous touch with them for the settlement, but all my efforts gone in to vain and now it seems they are not in a mood to settle the claims. I request you to kindly register a complaint and do the needful.

                                        Thanks & Regards
                                        D P Satapathy
                                        Aug 14, 2020
                                        Complaint marked as Resolved 

                                        Best Packers & Movers — Material damage during transit & Delay in Delivery

                                        There is lot of mantal Harrasment done with us.Our houseold materail was delayed by 8 days. Precios material like
                                        1) dining set was found briken completely
                                        2)2 Dining chairs wewe broken
                                        3) Bed was also found broken
                                        4) Chairs were missing
                                        5) Crocery was also broken
                                        there was is loss of around 50000 /- Rupees
                                        6) No Insurance made

                                        Best Packers & Movers — Thieves & False Commitment

                                        I am from Kharghar, Navi Mumbai. I had to shift my material to a new rented apartment, so i called up various packers and movers. Unfortunately, i got trapped with the commitments made by BEST PACKERS AND MOVERS, NERUL. Four persons (All Haryanaites) arrived at my place at the right time. They started packing immediately, but not as per the commitments made by the owner.

                                        Finally, they packed and unload at my new apartment and didnt unpacked it. When i started unpacking found one Bag Missing and lot of small items missing.

                                        BEST Packers are the thieves. Please beware of them.

                                        Pay More to other P&M but never ever believe on BEST.

                                        Best Packers & Movers — Goods damaged during transportation

                                        Best Packers & Movers

                                        Materail damaged during transit & Delay in Delivery
                                        There is lot of mantal Harrasment done with us.Our houseold materail was delayed by 8 days. and lot of goods got damage. Even after several follow ups with Chairman Rajesh Choudhary ( Mumbai) no resolution for the damaged goods.

                                        Below articles got damage :

                                        1 Washing Machine ( big dent on bottom and back side not usable)
                                        2 Mother cycle Handle, Helmet Lock etc ( handle twisted - cant be driven without change)
                                        3 TV Trolley (All wheels got damage) and stand got bend
                                        4 Iron Almirah (Dent on Top, Doors Jammed)
                                        5 Air condition All fishplates got flat because of wrong placement and Gas got leak.
                                        6 Big Glass photo frame : Glass broken and full of muddy soil seems slipped /thrown on ground during handling at warehouse.
                                        6) Paid 3% of declared value for insurance seperatly.

                                        An estimated loss of 10,000/- due to ignorance.

                                        Please help to get this resolved. Details of Lorry Receipt and Insurance are as below:-

                                        Assured : Pankaj Agarwal
                                        Policy Number: 020681/21/10/01/00002228
                                        Dept: marine Carge
                                        Specific voyage Policy
                                        Receipt Date 16/08/2010
                                        Receipt number 020681/81/10/[protected]
                                        Sum Assured Rs. 115000/-
                                        Carrier Best Packers & Movers, Chennai
                                        Carrier LR number 064 dt. 13/08/2010
                                        From To Chennai to Delhi
                                        Mode of transport By Road
                                        Commodity Household goods


                                        Regards,
                                        Pankaj Agarwal
                                        Mob:[protected]

                                        Best Packer & Movers — Damaged Material

                                        Dear Sir.
                                        Date[protected]
                                        Bill no-3026
                                        I have booked my house hold material at ahmedabad to Kurukshetra throw Best Packer & Movers. When i have contat the person they have accurance me that we can shift all the house hold material with house hold material. bur when i have recevied the material in that truck there was laying a big parts of machinery due to this my mostly house mater have been damage.
                                        Dear Sir i have also Take the transit insurance. I havew recevied the material at 14-10-10 night. Next day i have contact the Ahmedabad Office that My Sofa set, Scooty head cover,Iron Almira have been dameged. then they commitment that with in 2or 3 days we have resolved the problem. But After 3 week later there was no action.
                                        Dear Sir Please help to get my damaged material compnession so that i can repair the material.

                                        Regards.

                                        Sanjay Kait
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