Agoda Complaints & Reviews

Today I booked hotel room in Goa for 3 days with Agoda App. I booked it and paid the full amount . After the transaction my money got deducted from the back. But no booking id or any transaction history in the app. Please help me to get the refund back . Bec no proper customer service . Will it return ??...

I Taruna bhanwani have done booking by Agoda site by booking id no[protected] in hotel sylverton mussoorie, but when I reached mussoorie hotel sylverton, they denied any room booking s .It is complete physical and mental harassment to search a room on 2 nd October . I was fully charged for this room . Please help...

I have booked a hotel from agodaa and got confirmation and all but hotel havent got any confirmation. My guest are waited at hotel helplessly. I want my refund in full....

I tried to book a room in karogi Haweli hotel but It failed and money got deducted from my credit card. I did not get any booking information neither refund.pathetic service...

I had booked a night in New Delhi in Hotel Clark Heights for 2nd August 2021. Booking Id [[protected]]. Upon reaching the Venue I was informed they have no tie-up with Agoda and I have no bookings in their hotel, I showed them the Confirmation email but they denied having any booking.
Agoda took the payment and kept showing the booking is confirmed.

Before booking the Address they showed on their Site was Karol Bagh...

I booked a hotel room for one night in Le Royal Amman for $119 online. The first credit card attempt was declined by my bank. I called the bank and bank said okay to resend. I cancelled the booking and resubmitted booking request on a new booking ID. Agoda went ahead and took both payments even though one was cancelled.
After several emails with both hotel and Agoda, neither would fux the duplicate billing. I told Agoda this non refund...

I had booked a room at ORCHHA RESORT, TIKAMGARH, MADHYAPRADESH for the day 10 th July of 2021 via www.agoda.com.AGODA give me a confirmation id[protected] on my mail adress in the mail they confirmid my booking at ORCHHA RESORT.When i reached the hotel i saw the hotel is totally closed .I drive with my family over 300 km to reach there. I called on property contact no. Given on confirmation email but phone dose not picked. I tried to contact...

I have been cheated, I was looking for hotel on 13jan2021 to stay in ITC grand chola. I have not payed at that time. I have not received any confirmation on email or mobile. But next day I have been charged. What they claim I have not given my email ID correctly. The hotel people r saying they have received proper booking and since u have not show up next day they have debited and they can’t refund back. Agoda people r saying we can’t...

I had booked a room in the hotel OYO Home 48868 Spacious Studios Baga for the days 21st to 22nd Dec 2020. When i reached the hotel, the hotel manager denied my checkin that the property has discontinued its partnership with OYO. I called by OYO helpdesk, however, they could not assist me with anything and blamed Agoda for everything. The said that the booking details are unavailable in their database. I tried to contact the Agoda helpdesk,...

I booked a hotel on 23rd Dec in Ranthambore booking ID:[protected] and did the payment. I called the hotel on 24th and it said the name of the hotel has changed for past 1 year, our hotel is completely booked and Agoda has given us no communication on booking. I would like to get my money back immediately and black list this application...

Agoda is not refunding the balance amount after cancellation of flight ticket. So pathetic and rude organisation which tries to eat up customer money. Reference ID:[protected].

Best part is, to avoid customers reaching to them, the customer care number they have published on their site for India has been switched off.

Now I have no option, but to drag them to court. Never ever book anything through Agoda, if...

It has been more than a month since Agoda has initiated a refund of ₹3943 but I haven't received it yet in my bank account. Agoda has provided me with all the refund details and has adviced me to raise a complaint in the bank....

I booked hotel through agoda and cancelled it before the cancellation due date. It became 8 days but they didn't send back my refund amount. I used mail id for the booking ([protected]@gmail.com). Kindly help me to resolve this. Booking id:[protected]...

I made above hotel booking through Agoda for my stay in Hyderabad from April4-8, 2020. As lockdown implemented in the country I received refund on April 4, that was charged on April 31 by agoda. But on April 8 they charged me again. I have been following up with them every day but they are not processing my refund....

I got promotion flash from agoda for goa hotel in the range of 6000+.
While i was booking 2 rooms for 3 nights. While doing it online it asked me to enter my debit card details for transaction and swipe right to go ahead.
After doing this amount of 60380 deducted directly from my account without giving details of final amount before making deduction.
I would have not gone ahead if i would have got details of final amount...

On 13th september, one of my friends told me to book a room at hayat regency for the next day (14th september) and mistakenly i booked that for 15th september due to the auto-fill date in the agoda booking system, it was supposed to be next day but it wasn't.

Right after 10min, i cancelled it and re-booked that room for 14th september and my friend paid at the hotel but when i saw my statement the amount was deducted for 15th...

As per recent announcements made by ms nirmala sithraman (Hon finance minister) regarding gst rate cut for hotels having room rate above rs 1000/- applicable from 1st oct 2019. This is also applicable for bookings done in advance before 1st oct 2019 having check in dates after 1st oct 2019.
Agoda is denying the fact and clarifications is required from make mytrip regarding the gst refunds for my advance bookings done...

Good morning,
I was travelling to coimbatore from 5th july until 7th july and i had booked a room in coimbatore via agoda at fab hotels, gandhipuram.

We had a terrible experience : first of all, once we arrived at that place late in the afternoon, the receptionist says that there is no agoda room available (Despite agoda having confirmed the booking number with us) she said that the net booking number is not valid...

I had erroneously made a booking through agoda on the 24th of april, 2019 and as soon as i realized the same, immediately within a few hours on the same day, sent them a mail informing them about it. The booking was for maplewood resort, gangtok for the 2nd of may until 5th may, 2019.

As mentioned on the portal of agoda, there should have been an unconditional refund, if cancelled within a certain time period and in my case...

I booked a room in dehradun hotel for 1 night in early august, and no money was to be charged until july 2nd. But, agoda charged my bank account $15us right away! Then i followed their online instructions to cancel the booking and received notice that it had been cancelled and i should see a credit in my bank account with 15-30 days, or even as long as the beginning of the next billing cycle. Well, that billing cycle has come (5/6) and there...