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Air Asia Complaints & Reviews

1
Last updated Dec 1, 2021

Air Asia Complaints & Reviews

1
Last updated Dec 1, 2021
Complaints 563
Resolved
45
Unresolved
518
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Air Asia reviews & complaints (563)

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I have booked a flight from bengaluru to kolkata for 10th june, 2020.
Air asia send me a notice that, the flight has...
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Today, (30.06.2020) i got a sms that my application has been shortlisted in airasia airlines. After downloading the letter,...
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I have booked flight from ahmedabad to bangalore to fly on 27th june 2020 airasia. Flight no. I5-361. My pnr no. I43h8d. br...
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My pnr p8hjvx flight from mumbai to delhi on 30.05.2020 was cancelled by airasia and it's been over 25 days i have not got...
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I am being chasing airlines n customer service team from past 3 months.
Nobody is answering calls over customer care...
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I have booked a flight from Bengaluru to Kolkata for 10th June, 2020.
Air Asia send me a notice that the flight has...
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The airlines cancelled my families flight for 22nd june 2020 on friday the 19th june 2020 and said to apply for a refund or...
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I had booked a flight on june 8th. And they had cancelled the flight saying some reason and that to open a air asia credit account and submit a form both of which i did and nothing came. When i contacted to open a ticket i couldn't reach them but they sent mail saying no account under my name while i have all the proofs for the same.
I tried to reach them through call chat and nothing.. And no refund nor credit still got credited.
So i tried to get refund from go ibibo (Another scam) which doesnt said anything but took a cancellation request (Which i cannot revert) saying refund amount is 0. I didnt cancel my ticket, the airlines themselves cancelled and not giving my money.
Please help.
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    I want to submit Complaint Positive Review Neutral Comment
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    Hi Air Asia,
    You need to look at passengers 1st, We Stand with gaurav taneja (Captain).
    Please change your Safety policies.

    #istandwithgauravtaneja #sabkliye #flyingbeast
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      I tried booking my flight on AirAsia website but the ticket is not booked but my money got deducted from paytm wallet.

      The incident happened on 5/06/2020.
      And it's been more than 10 days I have not received any refund.
      +2 photos
      Aug 11, 2020
      Complaint marked as Resolved 
      Hi, No resolution is taken and I have not received any kind of support from ccavenue it's been 2.5 months i am not leaving my money..I am taking legal action..I have all the screenshot of the complain..I did to ccavenue.
      Jun 18, 2020
      Updated by [email protected]
      Hi, please check and update.why the ticket is showing resolved within seconds.
      Jun 18, 2020
      Updated by [email protected]
      Hi team, please share the confirmation on the above order no that the service is not provided.And I will contact paytm team to investigate further.
      This is very disappointing.Sorry but I need to take action now..looting comman people money and not even responding back..It's been more than a month and I have not received any confirmation about my refund.
      [email protected]'s [Complaint's author] reply, Jul 14, 2020
      And how the ticket status is showing resolved.
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        I booked flight ticket on 15th june 2020 for travelling on 16th june 2020 the very next day. But I was feeling feverish on 15th so I cancelled the ticket. But they are not providing refund to me after constantly requesting. My case number for request is 63404230
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          Couldn't travel from Hyderabad, India to Chennai, India on 11 June 2020 due to sudden pregnancy complications and doctor's...
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          My flight from singapore to bali was cancelled by airlines. Under their policy i was eligible for full refund and applied for the same. The request was raised by me on 16 march, 2020. Till date i am waiting for the same. Also, there was no lockdown in place or government interference due to covid-19 at that time. I have been waiting since 3 months to get a reply from their side. Airasia kindly process my refund immediately.

          Chitrang shah
          [protected]@gmail.com
          [protected]
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            Dear team
            Greetings!
            This mail is in ref. To my pnr: hvyz3p, airasia: i5-740.

            I booked a air...
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            I have booked a flight from pune to jaipur on 19 april 2020 through airasia which was for the date 04/05/2020 which should...
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            I booked a ticket from yatra.com of airasia flight for dated 26-may-2020 but airaisa csnceled the flight from thier and now...
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            Pnr: x86p8x
            Amount: around 10k

            Neither asia is giving refund neither credits.
            Big member id: [protected]
            My air asia credit is nil

            Raised so many cases for credits but simply they close the case without providing me refund.

            They are harassing, please help!
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              I have booked the air ticket from airasia india from guwahati to new delhi for date 18/06/2020, due to covid-19 the flight...
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              My flight of airasia on 04 june 2020 pnr no x4zi9g was cancelled by airlines on 29 may 2020 but refund is not received til date
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                My flight i5317 was on 2/06/2020 at 23:55 but was rescheduled at 20:55 and i was given no notification about that through...
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