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Air Asia Complaints & Reviews

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Last updated Feb 22, 2024
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Air Asia reviews & complaints page 7

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A
anil rana6789
Jan 21, 2022
Jan 21, 2022
This thread was updated on Jan 21, 2022
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Asking for registration fees

You exam result is out.

You pass exam with 74 marks out of 100 marks.

You have been pre-selected in "Air Asia" for Management Department as
"Junior Manager" for Chandigarh Or Amritsar Airport.

Before you can attain final selection you have to pay your registration
charge of Rs.1100.

Salary package for your post is 46k to 47k per month.

Provide the slip...
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K
Kiran Awad
Jan 20, 2022
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Refund not received after repeated follow up

Hi,
My name is Anjali Awad, I had received Credit Note from AirAsia India after repeated followup with them for refund of flight cancelled.
After receiving Credit Note I followed up with them on how to reimburse credit note via email followups but there was no response.
Later I contacted call center on how to reimburse credit note, they sent me mail requesting my bank details and informed me that within 3-4 working days...
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H
Hemanth Sai Pyla
from Bengaluru, Karnataka
Jan 4, 2022
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Air asia -fraud offer letter and money fraud

Address:AirAsia India Limited, Kempegowda International Airport, Ground Floor,Alpha 3 building, Devanahalli, Bengaluru, Karnataka – 560300

I am Hemanth sai kumar.

On 21 December I received an email saying that my profile has been shortlisted for interview in the Air Asia Ltd company. I called the HR named Ashok Gupta on phone to enquire about the interview process to be held on 21 Dec . They asked to pay an amount of 2500 for application and after verification for 1500 and offer letter you will pay 7500 etc.. for gst as a security deposit. But i will pay only...
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G
GauravGunjanVicky
from PUNE, Maharashtra
Dec 27, 2021
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Air Asia pune checkin staff misguide to charge extra money

Address:E202

I was travelling to Pune to Bengluru on 22th Dec 2021 with double dose vaccination but without RTPCR report. Checkin staff simply denied to get me checkin and asked me to cancel/rescheduled the ticket with penalty.
few minutes later he asked me to pay 1900 rs to compensate this and he gave me a bill for front row seat for Rs 1500, later i realized that there is nothing to do for this RTPCR

Ticket ref no[protected]br...
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R
Rammohan Rao Boinapalli
Dec 23, 2021
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Denial of baggage check in even though there was time

Address:H.No. 1-5-1035/1, Phase II Father Balaiah Nagar, Old Alwal, Secunderabad - 500010

Travelled from Goa to Hyderabad by flight No. I5 974 with the PNR No JTRWKY.
We were 13 passengers and reached baggage check-in counters around 19.10 that is 55 minutes before flight departure (can check the web cameras for the timing) and the staff at the baggage check-in counters bluntly denied the baggage check-in though there was time. We requested two to three times and they were not ready to listen and we were told that the baggage...
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V
vvkrulz
Dec 21, 2021
Jan 7, 2022
This thread was updated on Jan 7, 2022
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Harassment and monetary loss due to flight cancellation twice due to negligence

This is regarding our cancelled AirAsia India flight I5-552, from CCU to DEL( main destination- SXR).

Our flight was about to take off on 19th after all possible checks and process and suddenly halted before take off in runway due to some engine issues.

They wasted 3 hrs and made us sit in flight.
Later we were made to stand at the airport for another 5 hours with false hopes about rescheduling our flight...
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S
Shalinimandal8111
from Bengaluru, Karnataka
Dec 1, 2021
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Not providing refund for the cancelled flight

Address:HSR BANGALORE

Dear Consumer Forum,

I had booked a flight from Ranchi to Bangalore on 15/11/2021 with PNR Number-XRNVSE and I received a mail on 12th November saying the flight has been cancelled due to operational reasons and in turn as a service recovery I was provided with two options, one of which was to Get a full refund. I had connected with them on their WhatsApp chat bot TIA and asked for a refund. There has been no response from...
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M
Mytchy Verayo
Dec 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Almost 2 years waiting for refund

It has been 1 year and 9 months since they started to process my refund but until now i didn’t get my money back! the live chat was telling me that it was on the final stage but they keep on telling me that since last year. I don’t know if they still have plan to give my refund. It’s very unusual that it would take that long to process, too much waiting.turning 2 years this coming march 2022.please i need your help please please...
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S
Stallin7
Nov 30, 2021
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Hidden charges

Address:Air asia counter guwahati airport

Me and my friend booked a connection flight from Guwahati to banglore connection is from Kolkata
.flight was on 30th November morning 7:10 am

Once we enter the Guwahati airport they showed us to the air asia counder to take boarding pass ..

I showed them my eticket and my id proof

They charged us a fee of 500 rs each saying since we booked tickets online we need to pay extra cash
br...
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S
Sangeeta Sangal
Nov 27, 2021
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Refund of flight air asia hyderabad delhi

Address:C 100 SECTOR 44 NOIDA GAUTAM BUDDH NAGAR UP

I had booked a flight Booking number : O63SQA for sector hyderabad to delhi,
due to covid the flights did not run,
i got a letter mail from air asia that shall get my refund, but its been 2 years struggling and running every where but no refund received
In times like these, my team of Allstars and I recognise the role we play. I want to personally reach out to reassure you of our services, share our plans and outline...
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S
Sangeeta Sangal
Nov 27, 2021
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Refund of flight money during covid

Address:c-100 sector 44 noida up

Subject: Refund of money from goibibo, air india, air asia for flights non operational during covid

Dear Sir 's

Refer my enormous mails, calls and messages on the Goibibo numbers, and No response
I have been calling goibibio, air india, air asia, since past 2 years,
But seems nonbody wants, to refund my money..

I feel quite disappointed to say that in spite of my aggressive continuous...
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V
VirajAnand
from Visakhapatnam, Andhra Pradesh
Nov 25, 2021
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Refund not released

Is this kind of a joke. How the passenger would know about the two websites maintained by AirAsia? I'm living in Germany and I looked for tickets from Kochi to Visakhapatnam. I have seen AirAsia was offering and typed in google "AirAsia" and this took me to "AirAsia.com". Seriously, do you think this was a mistake from my side? And now the story begins
I booked the ticket via AirAsia.com and received the confirmation. 2 days before...
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S
Swapna sana
Nov 22, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
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Fraud call about job

They call me and telling ur resume was shortlisted for interview then they ask me 3500 for registration fee I can then after they cannot refund my money and at the same time they not give aa job to mee...
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M
Marufa Shaikh
Nov 17, 2021
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Uneducated staff

Address:Pune , Maharashtra, Hinjewadi phase3

I request u to all air asia seniors please teach and gives a proper training for ur all crew and ground staff. And please take it seriously or ur loss ur customers or passengers as well as I suggested all customers please don't fly with air asia airline choose another option for flying.there staff are behaving like a uneducated people....
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M
Marufa Shaikh
Nov 17, 2021
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Hopeless service

Address:Hinjewadi phase3

I already said it and I never want to fly with air asia airline...
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A
Ashwani Tripathi9
Nov 7, 2021
Nov 17, 2021
This thread was updated on Nov 17, 2021
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Delayed flight

Flight I5 679 from Jaipur to Mumbai on 7th November has been delayed by 3 hours.

No facility for food or comfort of the passengers have been made by the airline....
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S
smita mukherjee
Nov 3, 2021
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Non refund of payment of tickets

I wish to draw your attention to an intolerable injustice committed by your staff at the Goa Airport today Oct 24th 2021 (flight I5 -431)

My family of 5 (2 senior citizens) got late (we were there at 9:05 am for a 9:55 flight) due to heavy rains in Goa. However, instead of helping us board, the counter staff told us that the flight had left -- and then after ten minutes she asked if we had our boarding passes-- We had our...
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S
s5s28
from Pune, Maharashtra
Nov 1, 2021
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Air Asia refund of cancelled ticket (pnr: S9VP8E)

The ticket was cancelled one month ago and refund request was submited on 7 oct. Till now i have not recieved my refund amount.

Pnr: S9VP8E
Flight from : jaipur
Flight to: pune
Travel date: 16 oct

Note: please find a snapshot attach to it...
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I had booked my ticket from bagdogra to delhi on 31/10/21.flight number I5 712...time 8.50 a.m...pnr number Q77ZSA..I had booked my baggage on priority receipt number Q77Z25A-02..when I landed I asked the service guy regarding the priority baggage he told me I will get it on belt 6..I waited for 1 hour n I couldn't get my bag n then baggage of other airlines started coming.i ran from pillar to put to find the person handling baggage of air...
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T
tomsabin
from Thodupuzha, Kerala
Oct 20, 2021
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Did not get refund yet

Address:Toms Abin, Kumbuckal, Thudangandu, Muttom, Thodupuzha, 685587

My name is Toms from Thodupuzha. On 11th October I booked Air asia flight from Delhi to Kochi. Two days before my journey I got the notification that they cancelled the flight which i meant to go to Kochi. I chatted with Air asia Bot in whats app asked them to refund. Until now i have not got any notifications regarding the refund.
My PNR. number UUCKJL
Name: Name Toms Abin...
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