Air Asia — Baggage allowance charges | |||||
We booked airfare tickets to bali from new delhi and when we reached the airport we got to know that the price that we paid for airfare did not include baggage allowance and neither was such information mentioned while we booked the tickets. We had to shell out 20k more just for baggage charges. Worst flight ever. While we asked supervisors of Air asia to help they were quite unwilling to do that and they passed blame to make my trip saying "they did not update the information on their website", this was ridiculous. Was this information helpful? | |||||
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+91 80 3300 8000
#91, Level 1, HRS Chambers, Richmond Road, Bangalore, Karnataka, India - 560025
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We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
Thank you for your response!!
Email address that we used- saluja.khushi90@gmail.com
Booking ID- NN2302613707465
Kind regards
Khushboo