Air Asia — Refund not rcvd 7676 rs since 13jun21

I was trying to book Air asia ticket via TRAVOLOOK website on 13th June 21 and within a second of money was deducted we rcvd cancellation email n call that due to operational reason ticket was not booked, we will give your refund in 7-8 days. It is total FRAUD COMPANY. Same tickets are then booked through MMT n Yatra.

money deducted for 7676 rs, still no refund its been 2 months. Please connect me owner of travolook, senior mgmt. ASAP