Air Costa — refund not received

Address:

Bangalore, Karnataka

Dear sir/madam,

I have booked my tickets dated on 13 feb 2017. For the travel dated on 14 march 2017 from jaipur to bangalore (Flight no: lb655). But the ticket was cancelled by air costa service provider only. They informed us by mail and sms full amount will be refunded with 7 working days. The same was missed out by them. After consulting via customer care numbers, they told it will be credited within 15 working days firstly. They missed out again. For every reminder at my end to them they informed the same like standard message. And finally the customer care number :[protected] is also stopped working. So, now nothing is available to contact them.
So, i request you to resolve and settle the issue as explained..
I will submit all the correspondences, tickets etc as and when required for scrutiny.

With regards,
Pritam tibarewal.