Air India — Advertised baggage allowance not being respected | |||||
I have booked an air india flight with airline pnr YPC4Y and it your website it is clearly mentioned as 25KG allowance when travelling Domestic. I am travelling here from Vishakapatnam to Hyderabad which is indeed domestic and now you guys are saying that this is not an air india flight and is a shared flight with some other company and have to pay excess baggage fine. I cannot even cancel the ticket due to this issue as I am being charged 2000rs per ticket for cancellation. Why are you charging me extra while in our website it is mentioned 25KG checkin allowance in domestic flights. How would i know at booking that it is a shared flight. This is completely wrong. Was this information helpful? | |||||
Air India customer support has been notified about the posted complaint. | |||||
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