Air India — AI188 - Toronto to Delhi

I was one of the travellers in AI188 Toronto to Delhi which reached Delhi on 7th February, 2022. The airplane AI188 never picked our baggage from Toronto and because of this issue once we reached Delhi all of the travellers had to wait for about 2-3 hour to receive their receipts or complaint document which had our bag tag and all of the other info where we were assured we would receive our baggage without any complications soon. It has been almost 20 days and I have not received any reply from Air India about my emails or my calls. I had to go to my nearest airport daily for the last few weeks to check if my bags had come. I have only received one of my bags and one of them is still missing and there is no clue where it is and now I am planning to go back to Canada in about 1-2 weeks and there is nothing I can do to get my last bag. Please resolve this issue.

Sincerely,
Shivansh Tewari
Email address: shivansh.[protected]@gmail.com
Phone no. 91-[protected]