Air India — air india delayed baggage with almost empty baggage with all missing items

My mother has travelled through airindia from minneapolis to hyderabad on june 26th.

We had 2 check-in luggages which were delayed which they told they didnt have time to send to hyderabad on time. They said they will do home delivery on june 30th. They sent 1 baggage at night 11pm with a fossil watch missing which is worth 100$.

After multiple calls and rude customer service from the stupidest airlines sent the second baggage on july 1st is almost empty. I dont know what to say steal, rob or fraud airlines that we lost clothes, perfumes, chocolates and everything.

This is a # and fraud airline company who didnt deliver our luggage immediately but have stolen all the items and their baggage claim is the worst of all.

I dont trust this airlines and shame to travel to india using this airlines.

Please anyone dont ever book tickets through this airlines for short duration. I mainly booked this flight as it was short duration where they charged me $1500 for the ticket and have 500$ of lost baggage. Shame on you air india.

Hope others will see this review and stop booking flight using this.