Air India — air india delaying refund since december 2019. | |
Booking wrongly made for december'19 instead of november'19. I called customer service for modification, due to their server issue. Customer service person cancelled booking with my permission and asked me to rebook. He committed for full refund due to their server issue and cannot modify existing booking but i haven't received full refund. I tried to reach customer service about this since december 2019. But no proper response. Sent plenty of email, no response. Seems like very awful service from air india. Was this information helpful? | |
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