Air India — Air India Invalid Refund amount and not replying to any call or mails

Address:

India

I did a booking on Air India on 1st Sept with Air Ticket ref as below.

E-Tickets[protected],[protected]

Got the refund after 2 Month with transaction details as 0989R00082LVI.
- 0989R00082LVD

As per discussion and ticket summary cancellation charges were 6000 per ticket which was 12000, but the refund amount I received is 34000 less than booking amount as they charge extra 22000 and not giving any details.

This is money fraud on charging customer any amount other than mention on booking summary.

On Calling customer care they ask to drop a mail but its since 2 weeks and 4 mails they didnt respond to any of them.

P.S. they didnt respond to any of the mails i send before to confirm on refund transactions for over 2 Months.

Thank you