Air India — air india money minded.. should change their attitudes towards very old very sick seniors citizens while traveling

Today 30/5/2018 i had air india flight from delhi to kolkata from terminal 3. I was carrying my very old 82 years very sick icu returned mother alone. I had 2 bags of medicines with me and they charged me 12 thousand extra for these medicines bags which i was not in a situation to afford. I requested to give senior citizen concession as it is only medicines which i had shown to manager to help me out. Instead of helping air india manager advised to throw medicines if i cannot afford extra 12 thousand to board the flight. I cancelled the flight as my request for seniors citizen medical concerned request failed. They are money minded. No humanity care for sick very old senior citizen.. They should change their attitudes