Air India — Air India Refund of Cancelled Ticket

Respected Sir,

I hereby bring to your kind notice that I have booked a Air ticket[protected] with Pnr: H5BRR for travelling from Thiruvananthapuram to Nairobi on 30 Jun 21. However the flight was cancelled by Air India and I have requested for refund. They had request to wait for 21 days to process the refund.

After which I have called several times to their helpdesk for refund and shared all the requested details. However the refund has not been processed. Also i have raised complaints in their portal for refund ( Airindia request no 10602781, feedback complaint no WB-ITRV[protected] which are still in process for several months.

After all these days I contacted many times at Air India customer care I didn't get my refund till date. Even, I contacted refund section many times I didn't get the call connected itself. I hereby request from this forum to help for getting the refund at the earliest.

Thanking You
Sivaraj Sivathanupillai
Mob [protected]