Air India — Air India Senior Citizen Tickets issued online 08th Nov flight cancelled, Refund not yet received,

Dear Sir/Madam,

We had issued Air India tickets online under Senior Citizen Discounted fare for 09 Adults.

On 01st Nov we have raised request for refund in Air India Call Center. We also spoke to Kolkata Air India city office. They washed off their hands saying online tickets purchased on Air India website we cannot do anything. You have to contact call center or write e-mail to [protected]@airindia.in.

Sending person to Air India City office, follow up e-mails on refunds has received no response as to when refund will be given.

We feel like being completely cheated by Air India who has been the nation's leading airlines failing on providing a solution to our problems.

AI PNR – NMF8SA

AI 787 08th Nov Kolkata – Port Blair

Refund Amount is INR 6, 166 pp X 9 = INR 55, 494

1) Mr. Suresh Kumar Choudhury - 098 [protected]
2) Mrs. Manisha Majumdar - : 098 [protected]
3) Mrs. Mausumi Basu - 098 [protected]
4) Mr. Ashok Kumar Das - 098 [protected]
5) Mr. Chaturanan Mallik - 098 [protected]
6) Dr. Jayanti Das - 098 [protected]
7) Mr. Satadal Majumdar - 098 [protected]
8) Mrs. Nilima Mallik 098 [protected]
9) Mr. Kishore Kumar Basu - 098 [protected]