Dear Sir/Madam,
We had initiated for refund request in full to your call center on 14th October as Kolkata – Port Blair flight of Air India on 08th Nov AI 787 was no longer operating.
Our refund is still pending for almost 02 MONTHS now.
Spoken to Ms. Priya in Air India she stated “she has cancelled booking at NIL fee and processed refund. 14/10/22 Air India Call Center[protected]:45 pm spoken”
We request you to kindly refund payment immediately to our Indusind Bank account through which the payment was originally made on 24/08.
AI PNR – NMF8SA
Refund Amount is INR 6, 166 pp X 9 = INR 55, 494
1) Mr. Suresh Kumar Choudhury - 098 [protected]
2) Mrs. Manisha Majumdar - : 098 [protected]
3) Mrs. Mausumi Basu - 098 [protected]
4) Mr. Ashok Kumar Das - 098 [protected]
5) Mr. Chaturanan Mallik - 098 [protected]
6) Dr. Jayanti Das - 098 [protected]
7) Mr. Satadal Majumdar - 098 [protected]
8) Mrs. Nilima Mallik 098 [protected]
9) Mr. Kishore Kumar Basu - 098 [protected]
We had sent person t Air India city office in Kolkata but our staff was turned back citing reason that online ticketed purchased on Air India website we have to contact call center only or e-mail to [protected]@airindia.in. Neither there is any acknowledgement nor revert as to when the refund will be made into our bank account.
We feel being completely cheated by Air India, who shows high hopes but fails on its commitment.
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