| Address: | Air India Flight, Trivandrum |
Respected Sir/Madam
I'm Zakira Asharef residing in Nedumangad. I and my kids was ready to travel to Dubai on 9/2/2022. I got RTPCR result from DDRC LAB on 08/02/2022 at 6pm, which showed COVID Negative result . But in Trivandrum Airport they forged my Rapid Test report to Positive. Due to which I was not boarded in flight and returned back home. The very next day on 10/02/2022, I took another RTPCR TEST & Guess what ???the result was Negative.The Microhealth laboratories in Trivandrum is providing wrong COVID test reports to the passsengers. They are totally corrupted. They asked me for money to change the positive report to negative. Also, they told me that the RTPCR done by me is not accurate & is of no use. But originally RTPCR is world wide accepted & of Golden standards. Because it's result we get after 8 hours. I was sure that I don't have COVID. Their reports are fake. Also, Air India staffs didn't checked my RTPcR report. They went with the fake Rapid test report & didn't allow me to board on flight. Due to which I failed to reach Dubai. On 10th Feb my Entry permit visa got expired.I need justice for the loss & stress I beared. So, I'm registering complaint against Air India. Please take severe action against the Air India for such an irresponsible & irrelevant behaviour to the passsengers. The Air India staffs aren't listening to the passengers query. These Micro Health Laboratories & Flights are mutually connected. Please find the proof of report attached below
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