Air India — Air India Ticket Refund

Booked tickets. Payment deducted. But tickets were not issued.

The air india team asked me to raise a feedback form entry. Ref No WB-ILHR[protected]

Then they said.

Action Update: Dear Sir, Greetings from Air India! We apologise for the inconvenience you experienced while transacting on our website. This transaction (H8MJE ) was not successful as the payment did not get credited to the Air India account. Any amount debited from your account, against this failed transaction, will be automatically reversed by the bank in 5 to 6 working days as per standard Banking Process time requirements. You may like to check with your bank regarding the same. Please get in touch with us should you require further assistance. Regards, Ecommerce Helpdesk, /RS New CS Cooordinator:INT

It has been more than a month and refund not yet processed. I spoke to Manjeet from Air India Escalation team. She said it will be done asap but no refund yet.