Air India — Air India ticket refund not initiated from last 7 Months

I had booked my tickets in Air India via travel agent and still not received the refund even after 7 months of my ticket cancellation. The flight was cancelled due to due to Covid lockdown and have been running behind the travel agent and Air india with no success.
Air India asks us to go to travel agent and when I go to travel agent they mention that Air India is not releasing the money.

Its been more than 7 months that i have been running behind and at the end relying on you to help me on this.

Agent : Indian Eagle
Pagssenger Name : Shakuntala Chauhan
Agent PNR : REQBNIKZ9P
Air India PNR : JPQ4R
Air India Ticket Number :[protected]
Date of Travel : Mar 30 - Aug 12, 2020
Travel Route :
India to Chicago : March 30 2020
Chicago to India : August 30 2020
Date of Cancellation : April 2020

Agent : PriceLine
Passenger Name : Brij Pal Singh
Agent PNR :[protected]
Air India PNR : JPPH3
Air India Ticket Number :[protected]
Date of Travel : Mar 30 - May 02, 2020
Travel Route :
India to Chicago : March 30 2020
Chicago to India : MAy 02 2020
Date of Cancellation : April 2020

Would appreciate if you could help me with the refund as I am regularly waisting lot of time on phone to connect with different customer care which has waisted lot of my time.

Thanks
Mayank