Air India Airlines — Boarding not allowed for 5 mins late

Address:	Mumbai City, Maharashtra, 400709
Website:	www.airindia.in/customer-support.htm

I was not allowed for boarding pass by Air India officials for AI - 866 as was just 5 mins late as they were so rude and were not bothered to listen.

Is this the way Air India ( PSU ) functions as they don't bother how to help and give way out if customer has problem.

I was told to go at the reservation counter and check for other flight if you are interested to travel and pay for it as nothing will be refunded.

Air India gentleman was very busy in talking to his friends rather attending my issue and resolving it.

Private Airlines knows how to treat their customers but what about Air India ?

I want complete refund of amount paid towards my ticket.

HDFC Bank SmartBuy Ref No - [protected]
Goibibio Ref No - TUA34MNGQ
Booked Request ID - GOFLDAPIHDFC718d[protected]
PNR - J0J09