Air India — Amount deducted but ticket not issued, no proper reply from air india

Brijesh15

from Gurgaon, Haryana

Address:

490001

Dear Sir
On 2/03/2016 for date 10/03/2016 I booked flight ticket for Delhi from Mumbai, Name of traveler is Brijesh Kumar and Anuradha Singh by Air India Web site PNR no. is HWSLB amount deducted Rs. 7428 from my account but ticket is not issued by Air India to me.
Air India not responding properly to me when I will get my money, customer services are saying it will refund to you in 7to 8days, but they are not giving any written commitment to me, this is big problem to me, if I not received my money back so how I will book my another ticket, and also they not confirming to me that ticket canceled or not, if they confirm me then I take decision for my traveling plan.
Please register my complain by this email.

Thanks & Regards
Brijesh Kumar

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Air India customer support has been notified about the posted complaint.