Air India — Automatic online flight reservation without asking PNR number

Niyati sachde

from Gurgaon, Haryana

Address:	Mumbai City, Maharashtra, 400080
Website:	www.airindia.in

I did my online reservation for the flights but they confirmed my tickets without even asking for OTP number n directly payment was charged on my card n without being OTP asked i booked for second time as i got d payment deduction msg after almost 45 min and now i am charged for 2 tickets n thz tickets are NON CANCELABLE n either thy r ans thr toll free number so tht i cn atleast transfer my 1 ticket for January i need a ans 2 this issue

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Air India customer support has been notified about the posted complaint.