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Air India Complaints & Reviews

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Last updated Apr 19, 2024
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Address:India

I have booked flight ticket No.[protected] &[protected] Kolkata to Mumbai in Air India on 02 dec 2020, air lines has cancelled the flight.
Total price of the ticket is 110206. After long follow up with mails and telephonic discussion air lines made a reversal payment after six month later with rupees 3856.
Total ticket price which I have paid during booking is 11206/.
They give a refund with 3856/.
The different...
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Lawandebhakti
Aug 7, 2021
Aug 7, 2021
This thread was updated on Aug 7, 2021
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Air India has not refunded my cancelled tickets

Air India cancelled my tickets scheduled on 1st May 2021.They had committed that the ticket will be refunded within 49 days.

It has been 3 months since then, the money has not been refunded yet. Every time I call them they say that it is in process.

The amount id 50000 INR. Please help me recover it...
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Abhishek Kaliramna
Aug 6, 2021
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I'm complaining regarding refund of my air ticket

I booked a flight from air India website, departing from Delhi to Torronto on 3rd May 2021. It was postponed due to corona. So i cancelled the flight as it was refundable. i cancelled it on 24 May 2021, i called customer care to cancel it. They then initiated the refund process and then i mailed my details and request for refund at [protected]@airindia.in on the same day. i was given assurance that i would receive my refund within 21 working...
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pryakks
Aug 6, 2021
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Air India Cancelled their flight

AirIndia Cancelled their flight and I have got no refund. Flight details attached in below image. none of the below number is working to contact to air india....
+2 photos
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pryakks
Aug 6, 2021
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Air India cancelled flight

Air India cancelled flight AI-852 PUNE- DELHI flight(15th Aug). They are not refunded or receive my call or change the flight timing....
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Munisekhar RANGINENI
Aug 6, 2021
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Refund issue

Hi,
My flight got cancelled on 1st week of May and I raised refund request on same month . Initially they said 21 days it will take to credit the amount but it doesn't. Then I again called them multiple times and posted tweets in tweeter but no use
I saw few tweets they are waiting for the refund more than 6 months also . But they are not returning our money. Can you please take serious action against this airline and help...
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chandra subraya
Aug 6, 2021
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Refund not processed

Address:659 165th Ave NE Bellevue, WA 98008

Hello Sir/Madam,

Our flight from Bangalore to San Francisco scheduled for 17th May of 2021 was cancelled and the refund for the same is not processed yet. Here are the details for all three passengers on that inetnerary,

Ticket Number :[protected]
Name of Passenger : Chandrashekar Bollimbala Subraya

Ticket Number:[protected]
Name of Passenger: Rashmi Karinje

Ticket...
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D
Deepred
Aug 6, 2021
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Refund is not processed

I booked and canceled a ticket in April 2021. I was waiting for my refund since then. I tried contacting customer service, but they are not giving proper response. Always told me to call back. Worst service i ever got.
At this hard covid time my money was stuck. I hope i get a help as soon as possible....
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N
Navinsharma1202
Aug 5, 2021
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Reschedule of My Flight

I Had booked a flight for 8th August, 2021. I want to reschedule my Flight on 15th August, 2021. I am Contacting the customer service 4th August, 2021 from 1800 hrs and no one is able to connect me to some one who can reschedule my flight??? Seriously ?? Every time i am in hold for more than 45 minutes and then the call is getting disconnected automatically. Seriously is this the way how air india treats their customer. I need a reply ASAP...
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G
Gmohan
Aug 5, 2021
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Refund against cancellation awaited

My E Ticket no[protected]& 211 for flightAI 506 for 13 th July, was cancelled on 12 th July due to some urgency.
Request for refund was made on 12th July 21 by e-mail to ecommerce, Air india.
Nothing has been heard so far, even after lapse of 25 days.
Requested to expedite refund.
MMGROVER
[protected]
[protected]@yahoo.co.in...
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Gandi Thirupathi
Aug 5, 2021
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Refund of my return journey ticket amount

Address:B 405, Splashing Meadows, inside Neelimagreens, Miyapur, Hyderabad,Telangana

My return journey ticket nos [protected], [protected] from SFO to Hyderabad were cancelled due to COVID-19 pandemic and tickets were not allotted in VBM. Purchased fresh tickets[protected], 53 and returned to India. In spite of many representations return journey amount is not refunded even after 15 months. Kindly arrange to refund immediately.
G Thirupathi
Mobile no. [protected]
Mail I’d. thirupathi.[protected]@gmail.com...
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Dear Sir,
Regret to inform you that I got my flight ✈️Canceled and rescheduled without any prior information to me.
I have to attend very important meeting by taking this flight..
However Contact number of customer care is always busy, not connecting.

I have raised a refund request too but no response received from your end.

Please resolve the matter.

Details are here...
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Priya Chilongia
Aug 4, 2021
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Refund not received

Address:Air India, 570 Lexington Avenue, 15th Floor, New York NY 10022

Air India Manager stopped my sister and mother from taking their flight from the US airport, saying my sister is sick and once she is Ok, we can call their customer care services. They will do the re-booking without additional charges, and after two months, we tried a lot of time, and they said we have vande Bharat mission under which there are limited flights. I booked a new flight for my sister and mom that cost me additional 1500 dollars.br...
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Purva Prakash
Aug 4, 2021
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Rescheduling of flight by airlines

Address:H-16, Hulas Vihar, South of Paharpur more, Anishabad,Patna

Dear Sir / Madam,
The issue that I have experienced was: I booked a flight for 6th August 2021 around a month before through Cleartrip.My trip id is [protected] and PNR is YDDFQ. On 1st August I received a mail that my flight has been rescheduled by the airlines. I originally booked flight for 13:45 but the rescheduled timing was 10:35. I m travelling from Moscow to new Delhi n my flight will land at 9:15. For me it becomes practically...
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M
meakmunna
Aug 4, 2021
Aug 17, 2021
This thread was updated on Aug 17, 2021
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Refund required because of Abu dhabi banned Indian Citizen to travel because of COVID protocol

I have made a ticket from India to Abu Dhabi for the journey on 3rd August 2021 but when I reached the airport they told me that I am not allowed to travel to Abu Dhabi as we are ban due to COVID protocol. Now how I will cancel my ticket and get a refund. PNR no- HR8Q6. I have contacted customer care through call but no response got from their side.
Contact detail- [protected]. Paytm Booking ID: [protected].
As I have made this...
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nickmaverick07
from Kannangad, Kerala
Aug 4, 2021
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Amount not refunded, customer service misbehaved

1st week of February 2020: Travel ticket booked via goibibo, PNR: H3JJP. E-Ticket number:[protected]. Passenger Name: Nitin Kumar Shrivastava. Travelling from Chennai to Hyderabad, Travel date: 10th April 2020.
10th April 2020: Passenger couldn’t board the flight because of the imposed nationwide lockdown.
23rd December 2020: Called the airline to use the unused ticket because we were told that we can reschedule the ticket...
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mdusmana
Aug 4, 2021
Aug 7, 2021
This thread was updated on Aug 7, 2021
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Refund delayed

Address:Online

It’s 61 days finish when I canceled my ticket every time they saying wait for 3 weeks still not getting refund...
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Radhika Moral
Aug 4, 2021
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Cancelled flight

My flight was cancelled three days ago by Air India itself. The email had no information whatsoever about refund or rescheduling. I called customer care more than 7 times, each time I had to be on hold for long periods of time upto almost an hour a few times. Finally even someone did answer my call, the agent would just disconnect the line when I asked about my refund status!! This happened 4 times. My emails were not answered either even...
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BHanu6839
Aug 3, 2021
Oct 4, 2023
This thread was updated on Oct 4, 2023
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Money Deducted but ticket not confirmed and booked. Auto-cancelled by Website.

Website:www.airindia.in

I am BHANU.
I purchased 3 tickets from HYD to IAD on Aug-2-2021 from Airline website, Payment went through and I got successful payment message but I didn't get confirmation on AirIndia website after redirecting me back to AirIndia site from payment site. I haven't received email too.. Please help. I am stuck, I really to book the tickets ASAP. Money deducted from my account : 1lac, 37thousand. Customer care says ticket got auto-cancelled...
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swamy2011
Aug 3, 2021
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Non-refund of money for cancelled tickets

Address:4 L 1302 AWHO TOWNSHIP GREATER NOIDA 201315

Air India one way tickets from Delhi to Bangalore were cancelled by me on[protected]
The ticket No. are
1.[protected] and 2)……….50. These tickets were booked with a link provided by Airindia call center and payment was made through internet banking.
More than a dozen times reminded the call center, could able to get only an eye wash reply.
So far the refund is not received. The last ticket number 10687761...
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