Air India — Bad flight experience

I travelled today (24 April 23) on AI flight AI382 from Delhi to Mumbai. The flight was quite bad.

To start with:

1. The flight didnt have any entertainment system.
2. The seats were ancient, didnt even hv a headrest, no pocket behind the seats, not much to offer for drinks.

All in this was the worst international aircraft and service I have seen. Even short distance flights hv bettert aircrafts. I fly very frequently ie 4-6 flights every month.

You need to improve is a big, big way.
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