Air India — baggage handling

Address:

Hyderabad, Andhra Pradesh, 503001

Hello,

I have travelled from hyderabad-delhi-tokyo on 10/09/2017, my baggage got damaged due to the rash handling. This is not accepted. May i know the reason why my bag got damaged.

My bag is very expensive and high quality one, please let me know the reason why it got damaged.

Insurance is not applicable if baggage got damaged, hence i would request to pay the expenses of it. I will send photographs if required.

My ticket number: etkt 098 [protected]

Thanks,
Nithesh kundan