Air India — Baggage missing

Address:	110049
Website:	airindia.ac.in

Myself along with my 2 daughters travelled from Delhi to Kochi by flight no AI 048 dated[protected]. On arrival at Kochi at 9.30 PM they could not find their baggage (3nos) and complaint lodged with the airline staff. Today morning they got a message that their baggage is traced in Trivandrum and will be reached by the morning flight at 7.30AM and can be collected from Kochi. They went to Kochi Air port at 7.30 AM and they said their baggage is not reached and they could not trace the whereabouts. Their entire wardrobes are in the baggage they are without any changing clothes. Who will answer for this irresponsible handling of baggage and hardship facing to the passengers?