Air India — boarding denied at last moment.

Address:New Delhi, Delhi, 110011

Flight no. Ai9617. Delhi to jabalpur. Booked by make my trip.
Journey date.28.6.2018.
Rajbir kaur.
Female
Age-59 years.
Was waiting for boarding at gate.42 of terminal 3, when we were told that the flight has been cancelled. I was travelling alone as a senior woman. But i was humiliated and harassed by air india officials as they told that we will not cancel the ticket and we will provide you alternate flight.
Alternate flight departed on 30.6.2018 at 18.00 hours, 26 hours behind schedule. I went back all the way back to my place with all my luggage. I spent almost 1000/- for my taxi fare.
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Air India customer support has been notified about the posted complaint.
Jun 30, 2018
Updated by RP Singh Sehgal
Alternate Flight was on 29.6.2018 and not 30.6.2018.
It was a mistake.
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