Air India — Boarding Pass issuer was not allowing 53kg weight whereas I have two tickets

Address:Sikoter dham society Karodia Vadodara

The boarding pass issuer was not allowed me to get boarding pass as weight was 53kg cumulative I have booked two tickets from Mumbai to Doha with two different PNR and due to that he is not allowing me to board as he told me you need to adjust the weight according to tickets as we are husbands and wife even though finally we have segregated the luggage and flight was delayed 1 hour with no reason!!
Was this information helpful?
No (0)
Yes (0)
Air India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    3152
    Pending
    0
    Resolved
    294
    Air India Phone
    +91 11 2462 4075 [Helpdesk]
    +44 207 760 3290 [UK]
    +49 69 1200 9821 [Germany]
    Air India Address
    Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Air India contact information