[Resolved]  Air India — Cancellation due to ill health

Hello,
I would like to bring to your knowledge that I tried cancelling my ticket through Air India customer care number. Ticket details as follows:
Air India flight 9I-862 IXC-DEL on 25NOV20
PNR JD7R4
Passenger name Tika Sharma
But the customer care executive hung up my phone every time I called them. Tired of it I generated a ticket for cancellation ( service ticket number 37263) but no any updates has been made for the same.
I hereby request you to kindly look into the matter and do the needful.
I shall be highly obliged if you could refund my money asap.

Thank you

Regards
Govind