Air India — Cancellation of flight AI434 on[protected] without any intimation

Address:

408 Millburn Avenue Millburn New Jersey USA 07041 ; phone USA +1 6786342342 . Phone india + 91 9810555103

My flight was cancelled without any prior intimation, came to know about it on Indira Gandhi international airport entry . No text email or message was received about cancellation from Air india. After lot of hassle but courteous response from Avjit at customer service and Rinku Check in supervisor was rebooked for 11.20 AM flight.

Was in india for my birthday celebration planned at Bhopal on[protected]. Ended up missing some of my own celebrations and disappointing guests.

Expected better from TATA run Air India.

The amount of anguish at missing one’s own celebration, and staying stuck @ airport for 6 hours deserve serious apology as well as some compensation by the TATA group famous for their customer service