Air India — Cancellation of flights and refund

Re bookings reference J6PRM & JM6CW

Email sent to feedback.[protected]@airindia.in 25th Jan 2022

Called Air India Customer Service number 25th Jan 09.45 (GMT) spoke to agent who promised refund

Emailed [protected]@airindia.in 25th Jan attaching air India feedback form cancellation + copies of original booking confirmations

Received Emailed 25th from blr.[protected]@airindia.in asking me to send email to cmu.[protected]@airindia.in

Sent email 25th Jan to cmu.[protected]@airindia.in also copied [protected]@airindia.in and blr.[protected]@airindia.in attaching air india feedback form cancellation + copies of original booking confirmations

7th Feb chased up by email sending copies of feedback form cancellation + copies of original booking confirmations to cmu.[protected]@airindia.in also copied [protected]@airindia.in and blr.[protected]@airindia.in

No response - PLEASE REPLY AND REFUND
+1 photos
Was this information helpful?
No (0)
Yes (0)
Air India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    3151
    Pending
    0
    Resolved
    294
    Air India Phone
    +91 11 2462 4075 [Helpdesk]
    +44 207 760 3290 [UK]
    +49 69 1200 9821 [Germany]
    Air India Address
    Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Air India contact information