Air India — Cancelled tickets refund pending

5th Nov 2021 12 pm air india flight ai552 PortBlair-Chennai-Mumbai cancelled. Six tickets. We had to buy our own tickts. We have not received refund.

Ibook had done booking. They have not received refund. They told us to follow with air india.
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Air India customer support has been notified about the posted complaint.
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Few essential items of the reasonable complaint, the complaint shall include
- the full name of the passenger
- the ticket and/or full reservation
- the brief explanation of what, when where was wrong, on the opinion of the passenger,
minimum, among other items of the complaint, depending upon its nature.

The text, which does not include the above items, is not a complaint in advance and can not be understood.

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